Freeman Toyota - Service Center

I have my car towed there and called immediately to notify the staff it would be arriving. Followed up everyday thereafter with no response. Only promised callbacks. I had to threaten to notify law notify the staff it would be arriving. Followed up everyday thereafter with no response. Only promised callbacks. I had to threaten to notify law enforcement in order for someone to take the time to go out and find my car in the lot. After my car was found and a delay of another day I was told the car was ready for pickup. It turns out that the reason for the delays was because my car was sopping wet when I picked it up and had been rained in because the windows were open. Now my car stinks of mold and I have not been able to remove the stench. I've notified an attorney and you'll be hearing from me shortly More

Great people to work with. For service help Steve Curry is the best. If want to buy a Toyota I highly recommend Adam Minkley or BJ Stankovich. For service help Steve Curry is the best. If want to buy a Toyota I highly recommend Adam Minkley or BJ Stankovich. More

Not satisfied with the service the labour charge to change filter is damm high while its nothing just open hood and change it change filter is damm high while its nothing just open hood and change it More

Was kept fully informed by my service technician. I had very low expectations on what level of service I would receive. Absolutely blown away. I will definitely considered buying my next Vehicle at F I had very low expectations on what level of service I would receive. Absolutely blown away. I will definitely considered buying my next Vehicle at Freeman. More

Mistook me for two other people before getting my VIN right. Could have been the mistake of the appointment.maker I do.not know. Didn't wash my truck like they said they would. Overall not a bad experi right. Could have been the mistake of the appointment.maker I do.not know. Didn't wash my truck like they said they would. Overall not a bad experience but the beginning was a pain in the butt. The service was fine other than that. More

Mr. Richardson greeted me as soon as he saw me looking at cars in the lot. He offered his assistance and I declined, as I was initially just looking. When I wanted a closer look at the car, he immediately c cars in the lot. He offered his assistance and I declined, as I was initially just looking. When I wanted a closer look at the car, he immediately came up as I opened the door. He was very patient, kind, and informative about the Toyota Cross. Professional, efficient, and quick process was very much appreciated _ I love my purchase and he even gave a courtesy call to help if I had any questions. More

I am always treated well and everyone is very professional. The service center is clean including the Ladies Room, which is often neglected in many places. That tells me the smallest details are professional. The service center is clean including the Ladies Room, which is often neglected in many places. That tells me the smallest details are attended to. More

Alex was great and kept me informed. .Steve who set appt was extremely RUDE and hateful. .Steve who set appt was extremely RUDE and hateful. More

This dealership is top notch. Great Service every time we visit for service. They take care of your needs. Great Service every time we visit for service. They take care of your needs. More

Good inspection. Steve Curry did a great job explaining what was needed to get the car fixed. Steve Curry did a great job explaining what was needed to get the car fixed. More