Freeman Toyota - Service Center

Very prompt, courteous and professional. Knew their services and business tools. Keep me informed they the process. Knew their services and business tools. Keep me informed they the process. More

Very good services. Prompt, exceeded expectations in time required. Very comfortable waiting area. Nice people! Prompt, exceeded expectations in time required. Very comfortable waiting area. Nice people! More

1: Service manager Chris was outstanding - an easy "5" 2: I appreciate the car wash, popcorn and overall cleanliness of facilities & rest room 3: It would have been nice to have a few more vehicles "5" 2: I appreciate the car wash, popcorn and overall cleanliness of facilities & rest room 3: It would have been nice to have a few more vehicles to look at in the showroom besides 2 Tundras; 1 Rav-4 and 1 Corolla. We will be in the market to replace my wife's 2010 Venza in a year or two and we're thinking probably a 4 Runner. (She won't give up the Venza easily...) 4: I was disappointed at being quoted $230 to replace a Blower Motor Resistor, especially when I identified what had to be done in the first place. $190 for the diagnostic and $40 for the part was out of line - perhaps a 5 minute job. Many shops do the diagnostic for free and charge for the labor & part, I was expecting around $100-$125. Now I'll get the part online , watch a YouTube and do it myself or take to a local garage for around $80. My long-time dealer in Chicago would have found a way to make it less costly. You missed a chance to build some "goodwill" with a potential new car buyer. Chris was the highlight. Thanks for listening! More

Kept me informed regarding repairs. Went beyond to complete the repair to optimum. Erica in the service department was exceptional. Went beyond to complete the repair to optimum. Erica in the service department was exceptional. More

The work they did was good, but tried to charge extra on oil change cause the oil filter was a little tighter than they liked. Had it done where I normally go, and it was done with no issues. oil change cause the oil filter was a little tighter than they liked. Had it done where I normally go, and it was done with no issues. More

Peter and Kendall have mastered the art of customer service. Freeman is the one and only car dealer who consistently has the best attitude and the only one who ever treated me like a human being. service. Freeman is the one and only car dealer who consistently has the best attitude and the only one who ever treated me like a human being. More

James was a great salesperson to deal with. They seem to really care about their customers and are actually knowledgeable about the cars on their lot. Great experience! They seem to really care about their customers and are actually knowledgeable about the cars on their lot. Great experience! More

Fast and friendly . I like to have a cup of hot chocolate and fresh popcorn while I wait I like to have a cup of hot chocolate and fresh popcorn while I wait More

I appreciated Kyndal's knowledge and suggestions. I have already recommended her to family and friends. I have already recommended her to family and friends. More

I understand paying for an item upfront when it has to be ordered. What I don’t understand is paying for the labor “upfront” when no work been performed on my vehicle. Who does that?!?! ordered. What I don’t understand is paying for the labor “upfront” when no work been performed on my vehicle. Who does that?!?! More