5,743 Reviews of Freeman Toyota - Service Center
Pleasant no pressure process with George Neel in sales and Jackson in finance. I had to bring it back on 6/17 due to a piece of roof trim that was missing. George put me in touch with the used car manag and Jackson in finance. I had to bring it back on 6/17 due to a piece of roof trim that was missing. George put me in touch with the used car manager Brady and he quickly took care of it. More
I was coming to have a key made. I made the appointment - when I showed up, the key was not in stock. Made a second appointment. I felt there was a lot of upselling going on with th I made the appointment - when I showed up, the key was not in stock. Made a second appointment. I felt there was a lot of upselling going on with the process and it took longer than I would have expected. Also think it's an odd thing to stick a young attractive woman at the beginning of the driveway to direct people in to the dealership - in the hot texas sun that feels odd to me. That being said everyone was courteous and my spare key works. More
friendly and fast service, i was given detailed information to understand what was needed for my vehicle. I did not have to wait and they followed up and let me know the status. information to understand what was needed for my vehicle. I did not have to wait and they followed up and let me know the status. More
Trey was efficient and clear about the process and the estimated time to complete the service. estimated time to complete the service. More
Very professional and customer friendly even when it was very busy. Thank you for the great service. very busy. Thank you for the great service. More
Mr. Tim did an amazing job as usual! Always happy to come back and have my car be serviced at Freeman Toyota! back and have my car be serviced at Freeman Toyota! More
Process was relatively simple & Tanner Nichols was easy to work with...I still need to st up a time to come by Freeman & have him go over some things in our new Highlander to keep me from having to spend s to work with...I still need to st up a time to come by Freeman & have him go over some things in our new Highlander to keep me from having to spend so much time in owners manual looking for answers. More
Tim made the process super easy, and my car was done well before the promised time. before the promised time. More
Excellent customer service! Special thanks to Bailey Berta for exceeding my expectations by keeping me informed as the repair work progressed. The services were completed faster Special thanks to Bailey Berta for exceeding my expectations by keeping me informed as the repair work progressed. The services were completed faster than I expected and improved my vehicle performance. Highly recommended! More