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Freeman Toyota - Service Center

Hurst, TX

4.6
5,743 Reviews

5,743 Reviews of Freeman Toyota - Service Center

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June 18, 2025

Pleasant no pressure process with George Neel in sales and Jackson in finance. I had to bring it back on 6/17 due to a piece of roof trim that was missing. George put me in touch with the used car manag More

by KENRAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackson Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Neel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Used car sales manager Brady, 5 stars
June 18, 2025

I was coming to have a key made. I made the appointment - when I showed up, the key was not in stock. Made a second appointment. I felt there was a lot of upselling going on with th More

by TERRI.SWAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know who it was that helped me - Ben?
June 18, 2025

friendly and fast service, i was given detailed information to understand what was needed for my vehicle. I did not have to wait and they followed up and let me know the status. More

by SRIVERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Trey was efficient and clear about the process and the estimated time to complete the service. More

by JENNIFER@AMMPOLITICAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Very professional and customer friendly even when it was very busy. Thank you for the great service. More

by TREVOR43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Mr. Tim did an amazing job as usual! Always happy to come back and have my car be serviced at Freeman Toyota! More

by amlowe1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Process was relatively simple & Tanner Nichols was easy to work with...I still need to st up a time to come by Freeman & have him go over some things in our new Highlander to keep me from having to spend s More

by JRJ1345
Recommend Dealer
Yes
Employees Worked With
Tanner Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Outstanding scheduling, greeting, service, and checking out at the end. I have been coming to freeman Toyota for over 10 years. More

by Jsmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Thompson
June 17, 2025

Tim made the process super easy, and my car was done well before the promised time. More

by REBECCASKAPARAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2025

Excellent customer service! Special thanks to Bailey Berta for exceeding my expectations by keeping me informed as the repair work progressed. The services were completed faster More

by stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Berta
5.0
This rating includes all reviews, with more weight given to recent reviews.