Freeman Toyota - Service Center

While Haley is not at fault for slow mechanics, maybe the service advisors could prod the mechanics along when excessive time is used for standard services such as oil changes and alignments. service advisors could prod the mechanics along when excessive time is used for standard services such as oil changes and alignments. More

Kyle and Brandon were the absolute best to work with. I strongly recommend them. Very professional and treated me as if I were a lifelong friend or family. Went above and beyond what I think any car deal I strongly recommend them. Very professional and treated me as if I were a lifelong friend or family. Went above and beyond what I think any car dealer employee does. More

Desmond has always taken GREAT CARE OF ALL FOUR OF THE VEHICLES I HAVE PURCHASED AT FREEMAN TOYOTA. Every time my vehicle say it’s time for a Maintenance service, off to see DESMOND ! HE IS THE BEST ! VEHICLES I HAVE PURCHASED AT FREEMAN TOYOTA. Every time my vehicle say it’s time for a Maintenance service, off to see DESMOND ! HE IS THE BEST ! More

I had no issues and the service was great and timely. Will be returning for future services. Will be returning for future services. More

I was very pleased with the time it took to complete the service on my Tacoma on 09/14/2023. I had actually sent a review via text with the highest rating the next day. Unfortunately that review was prematu service on my Tacoma on 09/14/2023. I had actually sent a review via text with the highest rating the next day. Unfortunately that review was premature. On 09/16/2023, returning home from errands I noticed a spot on my driveway. A closer look found 3 oil spots. I had driven the truck 3 times since getting service. I looked under the truck and found that the oil pan was leaking around the drain plug. The drain plug was barely finger tight. I tightened the plug and there are no issues now. Fortunately, there was only a very small amount of oil lost. Dipstick still shows full. I replied to a text from 817-859-8897 requesting a review of the service I received. I replied with the explanation above, and a photo of the leaking oil pan on 09/17/2023. I have received no reply. This was a potentially dangerous issue, and something I wouldn't expect from Freeman. I've had no issues in the past, and always had faith in your service. Please provide a response. My email is helmsmn51@yahoo.com. So far, I've heard nothing from Freeman. Thank you. More

I drive to Freeman Toyota from South Dallas because I know that the job will be done right know that the job will be done right More

I have to compliment Jeff Harris on his vehicle knowledge and his people skills, very polite individual and his people skills, very polite individual More

Freeman and "Maverick" have taken customer service to the next level. They went above and beyond of what I would call good service. They did the "unexpected" and surprised me with a solution I have never exp next level. They went above and beyond of what I would call good service. They did the "unexpected" and surprised me with a solution I have never experienced anywhere. Well, and Maverick is always a joy to work with; fun and professional and out to make you feel welcome as a customer. No reason to even consider looking for another dealer or brand. More

Always kind and professional. Sometimes there is a long wait, but they do their best to make it pleasant. I don't mind because I know my 4Runner is in good hands. Sometimes there is a long wait, but they do their best to make it pleasant. I don't mind because I know my 4Runner is in good hands. More

Worse service I ever got from dealership. Not coming back here anymore. I stayed in store for 3 hours for service oil change and they haven't done it good job. Not coming back here anymore. I stayed in store for 3 hours for service oil change and they haven't done it good job. More