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Freeman Toyota - Service Center

Hurst, TX

4.6
5,787 Reviews

5,787 Reviews of Freeman Toyota - Service Center

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September 10, 2023

Didn’t have to wait that long, so my expectations weren’t high for routine maintenance More

by Darryl.shelly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Warranty recall, needed transportation for work. Was unexpectedly told I was Renting a vehicle. Shuttle service was not available for the time frame of transport needed More

by bug_racer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

Always a pleasure to work with Freeman Toyota/Kendal in the service department!! She and everyone makes you feel like a priority, not a number, that sooo many service departments do!! Only place I will tak More

by detailer831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Bailey is as very knowledgeable, patient and kind. Most likely, I will request him on my next visit. More

by KAYSELLSRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
September 08, 2023

Great customer service. Chance Bishop was great help. Very knowledgeable and has followed up with everything I need More

by CASTILLOSWISS
Recommend Dealer
Yes
Employees Worked With
Chance Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

THEY WERE PROFESSIONAL AND COURTEOUS AND CARWASH THE VEHIX THE PLACE WAS CLEAN AND THE PEOPLE WERE KNOWLEDGEABLE.COM More

by FREELANCEACCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Correa
September 08, 2023

Communication is poor to nonexistent. if I thought my feedback would help, I would be happy to talk with someone about my experience. More

by BETH.EVANS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Shortnacy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Congdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Great service, price, and communication Joey did a great job managing the repairs and providing communications. More

by MMCGINNIS886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Stephens
September 08, 2023

Amazing customer service. Loved the playroom for my daughter, free popcorn this will be my new Toyota Dealership. More

by KASHINOUT94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I did not appreciate there being a Rottweiler in the service waiting room. I have nothing against pets, and have owned a Rottweiler in the past. This made waiting for my car uncomfortable. Several emplo More

by DAVISRESIDENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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