Freeman Toyota - Service Center

Always a great shopping experience! Recommend to friends and family. Quality service and salespeople. Great values! Recommend to friends and family. Quality service and salespeople. Great values! More

Awesome experience always at freeman Toyota Hurst from making my appointment oil change and cashier. making my appointment oil change and cashier. More

Desmond always treats me great every time I visit. He treats me with respect and listens to what I tell him and offers great advise. He treats me with respect and listens to what I tell him and offers great advise. More

The service has continually gone downhill the last 4-5 years. We cannot get a straight answer in advance about cost of services. We received an email with $10 off coupon for Freeman 5K services to replace years. We cannot get a straight answer in advance about cost of services. We received an email with $10 off coupon for Freeman 5K services to replace oil filter, change engine oil up to 5 qts, multi-point inspection & car wash. On the phone, we were quoted $29.95 with coupon. On arrival, we're told this service was $99 & coupon didn't qualify. This feels like "bait & switch"! I opted to only get state inspection. At check out, I asked the clerks at the desk for the price of the 5K service & was quoted even a different price! When I asked to speak to service manager, Mitch Congdon was very nice but apparently not always available at this location. Not the kind of service we have received here with all of our Toyota & Lexus vehicles since 1981 (even before it was Freeman, when it was Hudiburg). We had a great service rep (Sharon) for years & others since then, but now it's very "really don't care" service attitude. More

My service was fast and Andrew did a wonderful job taking care of my family and I. care of my family and I. More

Service advisor was friendly and service lasted as long as quoted. Came in for first service since purchase as quoted. Came in for first service since purchase More

Steve is very good what he does. That’s why I have been with his service over 15 years. Thanks Steve. That’s why I have been with his service over 15 years. Thanks Steve. More

The service has been terrific every time I've been here. I purchased a used Tundra a few years back. Great experience up front as well. I purchased a used Tundra a few years back. Great experience up front as well. More

It was a fantastic visit it was clean and friendly staff Amber is the young lady I have been working with. I am looking to upgrade my 2018 Rav4 everything loaded for the 2024 Rav 4. This would be my fourth Amber is the young lady I have been working with. I am looking to upgrade my 2018 Rav4 everything loaded for the 2024 Rav 4. This would be my fourth Toyota. So, I am looking forward to that call. I am trying not to go to another car dealership. More

Peter Stevenson went above and beyond to ensure I had a pleasant experience during this repair. He is hands down the best Service Advisor I have worked with throughout all of the cars I have owned. It is h pleasant experience during this repair. He is hands down the best Service Advisor I have worked with throughout all of the cars I have owned. It is hard to find a friendly, reliable, and trustworthy advisor who will work his/her hardest to help the customer and ensure the customer has a good experience. As such, I will be returning to Peter for as long as I own a Toyota! Freeman Toyota overall more than exceeded my expectations. I had a great experience purchasing the vehicle from Freeman Toyota 5 years ago, and they are continuing to provide excellent service throughout the life of my car! More