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Freeman Toyota - Service Center

Hurst, TX

4.6
5,608 Reviews

5,608 Reviews of Freeman Toyota - Service Center

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March 07, 2023

Excellent service from start to finish. Service completed on time as expected with no surprises or costs. More

by JLBWHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Tim Farrand is the most courteous, knowledgeable, respectful and honest service advisor that I haver dealt with. He knows my Camry what has been done and what needs to be done. He is also cognizant o More

by gbar1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Always great service! ! We have purchased three vehicles through Freeman and probably will purchase all others there as well. More

by SRTURNER3GRLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz, Charlene Gee
March 06, 2023

very good, they took care of me and my car very professionally. 100% you are in good hands here More

by HOBEN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
March 05, 2023

I’ve sent a previous questionnaire for this. Obviously, you aren’t reading these. A telephone call might get you a real answer. More

by EMISBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malorie Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

EMISBELL responded

One thing I didn’t mention was that the tires were rotated without any prior ok to do so. When presented with the bill, it was removed because it wasn’t authorized. Why would I pay $25 to get tires rotated when I get it done for no cost at another business?

March 05, 2023

My Toyota is 11 years old and has served me well. Recently, my husband took it in for scheduled service and was told it needed several different things ( repairs) done to it amounting to $9200. Sin More

by EMISBELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malorie Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

I enjoyed my recent experience with Banky and Brandon leasing my RAV4 at Freeman Toyota. More

by BETHANY.MCLAIN89
Recommend Dealer
Yes
Employees Worked With
Banky Bodunrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2023

Very helpful prompt and courtious. Tim's attention to detail made it a very nice place to do business. More

by Akmak817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwaine Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
JB Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Somberly 5 Stars
March 04, 2023

Excelente atención y solución rapida al problema que tenia el carro con una amplia explicación More

by Maribel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
March 03, 2023

Malorie Williams continues to be excellent taking care of customers. When I take the vehicle in I know what needs to be done will be taken care properly. More

by RAHAZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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