Back

Freeman Toyota - Service Center

Hurst, TX

4.6
5,578 Reviews

5,578 Reviews of Freeman Toyota - Service Center

Sort by
January 10, 2023

Timing , work , service was great . Still find services to be too pricey. I got my oil chg but to get a tire rotation was an extra $100. I refused and went somewhere else where it was a More

by Jeni
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember, I think who helped me as soon as I r
January 10, 2023

Jeff did a great job and the work was completed in a timely and efficient manner! More

by KELLERFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
January 10, 2023

The underneath plastic shield had four screws started but not screwed in. My husband had to finish the job. The replacement was done well just not finished. Still, overall pleased with the oil pipe replac More

by GWRUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey 5 star
January 10, 2023

I would like to say thank you to Toyota service. Experience on time and keeping clean More

by Alexsoulivong06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mino Thanavadee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

I did not deal with the service department at all during my purchase of my new car. More

by MSADAMS2ND
Recommend Dealer
No
Employees Worked With
Muhammad Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

I have been sent this survey multiple times- I don’t feel it necessary to make comments, but if I don’t, I will get another survey- More

by CODYCAKES818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
January 09, 2023

Great service! Arrival, my vehicle, waiting time, and finishing up was awesome! Thank you Freeman Toyota for a wonderful first experience! More

by mdenoon813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Adger
January 09, 2023

The service people were prompt, polite, and explained things thoroughly. I always go to Freeman for work on my car and have for many, many years. More

by MIKESUSAN01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
January 09, 2023

Freeman Toyota takes really good care of me & my 2003 Toyota!!! 256,000+ miles with rare need for repair!!! Jeff at Freeman Toyota did a great job keeping me informed, waiting for a part, etc. Kind, r More

by BonnieJThompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
Jan 09, 2023 -

BonnieJThompson responded

Thanks Jeff Harris in the service department. You were kind, respectful, professional!! Thank you for your great help!!

January 09, 2023

Very accommodating with scheduling. Great customer service once we got an advisor. Whitley was not originally assigned to us but she stepped up and was extremely courteous and answered More

by CATHYARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whitley Harren 5*
...
374
...