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Freeman Toyota - Service Center

Hurst, TX

4.6
5,578 Reviews

5,578 Reviews of Freeman Toyota - Service Center

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January 09, 2023

Provided good service. But did not complete the work at the time it was promised More

by CHISYANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caranci
January 09, 2023

Was able to tell me exactly what was needed for the 5000 miles and gave an accurate time for how long it would take. More

by ballourn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlene Gee
January 09, 2023

The service performed felt overpriced. I had to reschedule the appointment as well because the part was not in stock for an oil change so that was discouraging. Not sure I’ll be returning More

by michaeltcastillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlene Gee
January 09, 2023

The service department runs like clockwork. They promised it would be done in two hours or less and it was. My service experience with three vehicles at Freeman Toyota has been consistently g More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

My advisor was fast, explained all needed and took the time to explain what was done to the car. Will keep using her. More

by rosarioare27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Excellent service! Very through, detailed, and fast! Great waiting room facilities and thank you for the car wash and military discount! More

by matt.mowad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

My rep did a great job, but still concerned with your Toyota products. Example, the battery was going bad. This would be my third battery in 5 years on a vehicle that has 37K miles and sits in the gara More

by ghbp400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyndal Stedman
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

All the staff at Toyota freeman were very knowledgeable and friendly. Made buying the 4Runner a breeze More

by DOROFTEIC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Minor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Nabors
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

The only place to get a trailer hitch for your Toyota. They have the parts and a good price. Very satisfied with the results! More

by paulbrianyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Stevenson
January 07, 2023

Scheduling was easy. Customer service is excellent and they are quick to give a diagnosis and what needs to be done. Very much appreciated! More

by WENDYLEESAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malorie Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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