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Freeman Toyota - Service Center

Hurst, TX

4.6
5,565 Reviews

5,565 Reviews of Freeman Toyota - Service Center

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September 03, 2022

My service specialist was courteous and helpful. I will definitely resume my visits to your dealership for my 2 vehicles More

by SILUNA07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2022

I have been purchasing my new cars for years and having all service done at Freeman Toyota. They go above and beyond! Tim Farrand in service has always taken care of me! In fact all those in service lik More

by TIM S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Adger
September 02, 2022

The wait time was too long. I did not feel as welcomed as when I was there before More

by GMCUMMINGS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
September 02, 2022

I have been taking my cars to Freeman Toyota for over 20 years. The reason I do so is I feel the work will always be performed expertly and I am always treated respectfully by my service advisor. More

by THEVILLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Farrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

The service advisor was friendly and knowledgable. Facilities are comfortable for waiting. My repair work was done quickly. More

by AJUNGMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hailey?
September 02, 2022

I had an appointment to have my window panel on the driver's side look at to see why it is not working-when I got there they told me that it would be hours-I asked if they could look at it and tell me More

by pulmeria
Customer Service
Recommend Dealer
No
Employees Worked With
Harry Cummings
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Did not feel as welcomed as prior service visit. Service completed as stated. Helpful by adding front license plate - appreciated More

by TLBYRD55
Recommend Dealer
Yes
Employees Worked With
Uncertain
September 01, 2022

Customer service was great however the wait time was too long. Maybe have charging station. More

by PEGGYD3908
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Diaz
September 01, 2022

Our Prius was in the dealership for over two months waiting for a hybrid battery pack. Not the dealership's fault. Toyota, the company, needs to get its act together! The dealership did provide a lo More

by ldworman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

Excellent service and Desmond was very professional. I always enjoy working with him as he provides a very friendly atmosphere. Thank you!!!!!!!!!! More

by TTEXASTHOM
Recommend Dealer
Yes
Employees Worked With
Desmond Adger
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