Freeman Toyota - Service Center

Steve Curry was very helpful and I felt took good care of me and my car. Coupons were helpful for a senior on fixed income. me and my car. Coupons were helpful for a senior on fixed income. More

Bill Wilsie and his Service Dept. crew are top notch! Friendly, Capable,Thorough, and Fair. We will always take our RAV4 to Freeman. Thank you! Friendly, Capable,Thorough, and Fair. We will always take our RAV4 to Freeman. Thank you! More

Always have good work from the service department. We have been using them since we bought this car there new in 2011. They are very dependable. have been using them since we bought this car there new in 2011. They are very dependable. More

This dealership is the best, I have been coming here for This dealership is the best, I have been coming here for 21years and never a complaint. Always friendly, on time and take care of my needs. This dealership is the best, I have been coming here for 21years and never a complaint. Always friendly, on time and take care of my needs. More

Very friendly. The finance department went above and beyond to explain and answer all of my questions and concerns. Nate was especially helpful in the whole process and I will be referring people to Toy beyond to explain and answer all of my questions and concerns. Nate was especially helpful in the whole process and I will be referring people to Toyota because of how they treated me More

Awesome!! Great customer service always!!! They take good care of your car in you .. service with a smile in a warm welcome . Keep you updated on your vehicle in the timing of the services. Love Fre good care of your car in you .. service with a smile in a warm welcome . Keep you updated on your vehicle in the timing of the services. Love Freeman dealership!! More

Service advisor had no idea what he was doing, quoted the longest possible time to fix the issue when it really did not require anywhere near that much time. Then when my wife was there to pick up the vehicl longest possible time to fix the issue when it really did not require anywhere near that much time. Then when my wife was there to pick up the vehicle, he was too busy with what sounded like a personal call to provide prompt help to get the vehicle and leave. More

I always trust Toyota OEM parts and service, which is why I get my vehicle serviced at the dealership. I have a had a mix of experiences at Freeman Toyota, when it comes to their Service department, from the I get my vehicle serviced at the dealership. I have a had a mix of experiences at Freeman Toyota, when it comes to their Service department, from the time they forgot to tighten the lug nuts on one of my tires after a service and I drove off the lot onto 820 and my tire almost flew off (Very dramatic experience). They took ownership of their mistake and tried to make it right by fixing the damages rotor, so I keep giving Freeman Toyota my business based on their proven integrity. However, this latest service experience was simply poor. Everyone's time is valuable, not just mine. The service rep left for Break/lunch without checking to see if my vehicle service was complete (Which it was), I wasted an additional 45 minutes, and would have wasted even more had I not been lookin out into the parking lot and seen that my car had been parked in the completed section and Keys turned in to have the invoice completed. I brought this to another service reps attention and they were kind enough to gather the documents and print an invoice for me. If I had not facilitated this, I would have been sitting in the waiting room for additional time, just completely wasting my time. I am providing constructive feedback because I KNOW your service team can do better. I am a life long loyal Toyota customer and I know this level of carelessness is unacceptable. More

No complaints, everything was great and fixed right. Loaner was awesome, and our vehicle was ready earlier than originally promised. Will definitely return next time service needed. Loaner was awesome, and our vehicle was ready earlier than originally promised. Will definitely return next time service needed. More

Excellent service. Tim is a great service advisor. Freeman is awesome dealership. I have purchased two cars from Freeman over the past two years and can't recommend high enough. Freeman is awesome dealership. I have purchased two cars from Freeman over the past two years and can't recommend high enough. More