Freeman Toyota - Service Center

Freeman Toyota was very easy to work with. We contacted them and told them what we needed and they had everything under control when we got there. All the paperwork was done. All we had to do We contacted them and told them what we needed and they had everything under control when we got there. All the paperwork was done. All we had to do was sign. They are extremely friendly and will always go above and beyond. Jacob Walker was our salesman and he did an outstanding job and I highly recommend him. More

Trey was very Helpful and showed great communication throughout the service process. I will make sure to work with him for all of my freeman service needs. throughout the service process. I will make sure to work with him for all of my freeman service needs. More

Working with Kenneth by email and then in person was a pleasant experience in buying our new RAV4 hybrid pleasant experience in buying our new RAV4 hybrid More

I've had my highlander serviced at this dealership since I purchased in 2019. I'm currently at 80k miles. I've done ALL dealer recommended maintenance as well. However, on my recent visit, I had my serpe I purchased in 2019. I'm currently at 80k miles. I've done ALL dealer recommended maintenance as well. However, on my recent visit, I had my serpentine belt replaced which was last item on my recommendation prior to this 80k service. I was very proud of myself until I received an email from Freeman stating I need a service done on my vehicle. I was confused so I responded to text only to find out that DURING THE REPLACEMENT OF MY SERPENTINE BELT, my technician found evidence that my timing cover is leaking oil and it will cost me $5,745.31 (yes it was on my receipt that I did NOT look at because I thought ALL was good with servicing my vehicle until 85k. BUT nor was it discussed with me prior to my leaving the service dept. Trae was busy with other customers, not sure of guy who checked me out, but something recommended in this amount, I fell SOMEONE should've discuss this with me on the spot ) ........so you mean to tell me that ALLLLLLLLLLL of the other times my car was serviced, NO ONE SAW THIS ???? Especially prior to end of 60k manufacture warranty that would have covered this ....I call this Bull . . . . . I have lost all confidence in having my car serviced at this dealership. More

Great service; Quick in and out. Happy with the comfortable environment. Too many reviews, though. Happy with the comfortable environment. Too many reviews, though. More

The service advisor Matt was ok, however I took the vehicle in for my 20k maintained service, my window shield fluid was NOT filled, how do you miss this, very disappointed with the service. vehicle in for my 20k maintained service, my window shield fluid was NOT filled, how do you miss this, very disappointed with the service. More

Done the vehicle service for an airbag recall. On the way back it started making heavy noise and I am not able to drive it now. I have to take it to some repair shop to identify what is the issue. On the way back it started making heavy noise and I am not able to drive it now. I have to take it to some repair shop to identify what is the issue. I am not sure how much it's going to cost me. Also after the service it's not even checked whether the tire is having enough air pressure. More

Prompt service, free popcorn, great Halloween costumes, and free car wash. My only complaint was when I asked the price of an oil change, it turned out to be 40% higher. and free car wash. My only complaint was when I asked the price of an oil change, it turned out to be 40% higher. More

Best dealership. I have had Steve Curry as my advisor for over 10 years. He and the dealership are awesome. I have had Steve Curry as my advisor for over 10 years. He and the dealership are awesome. More

Amazing to work with, Matt was very friendly and capable of getting everything done in a timely manner. of getting everything done in a timely manner. More