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Freeport Ford
Freeport, IL
298 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 298 reviews
February 14, 2026
Easy to work with & very friendly The work was down a timely basis. They were very informative timely basis. They were very informative More
by initapage
Verified Customer
February 11, 2026
Provides good service Provides good service. The issues with my cars are found and fixed properly The issues with my cars are found and fixed properly More
by ktm515
February 10, 2026
Very pleased with the attention to my emergency as an out-of-town customer. Only negative criticism was the failure of a phone call during the analysis phase before the day ended when promised…left me ha out-of-town customer. Only negative criticism was the failure of a phone call during the analysis phase before the day ended when promised…left me hanging until the next day. “We’re not certain” would have been acceptable response to keep me updated. More
by bobbyrohloff
February 10, 2026
They are always respectful, friendly and fair. I like Brad and the other service writers. I like Brad and the other service writers. More
by sgtsluggo2084
February 06, 2026
Courteous and prompt-- Steve got my vehicle in at the scheduled time and found me in the waiting area to explain a problem and offer a solution-- TOP Notch-- scheduled time and found me in the waiting area to explain a problem and offer a solution-- TOP Notch-- More
by Ballistictom
Employees Worked With
Steve--
January 29, 2026
Excellent work and very friendly people I love the points that you can use for everything you need to oil change and other stuff that you can use for everything you need to oil change and other stuff More
by Ramjet
January 29, 2026
Ricardo was great. He was patient and very good with his communication in keeping me updated, and answering any questions I had. He was patient and very good with his communication in keeping me updated, and answering any questions I had. More
by baysyd12
Employees Worked With
January 27, 2026
Everything went great Well I think I will recommend the service department to anyone that asks me and if they are looking for a good service department service department to anyone that asks me and if they are looking for a good service department More
by randywillhite39
