Freeport Ford
Freeport, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 329 reviews
They do a good job. Great people I bought my truck there and have them service it. Very happy with them Great people I bought my truck there and have them service it. Very happy with them More
Everyone was understanding about my concerns with a few small things and your service manager got me in early than I expected to get in for my service and your sales team was very helpful explaining some i small things and your service manager got me in early than I expected to get in for my service and your sales team was very helpful explaining some issues I was having with my computer All and all, I was very satisfied with the dealership and that's why I drive to Freeport for service rather than stay in Dixon for service. Also Tiesha has been helpful answering questions about warranty and financing and trust me that I have been recommending your dealership to people for several years Thanks again Harold More
I enjoyed not being pressured And the on hands help and guidance I received after my purchase guidance I received after my purchase More
Friendly and Affordable. Knowledge staff and clean environment. I would return if I need additional auto maintenance. Knowledge staff and clean environment. I would return if I need additional auto maintenance. More
There was an exhaust problem on the Equinox my wife and I bought, but Freeport Ford got it in right away, and let us use a loaner while they fixed it. Really good service. bought, but Freeport Ford got it in right away, and let us use a loaner while they fixed it. Really good service. More
I had the car in for repair of a diagnostic code that came up. Picked the repaired vehicle up and within 60 miles of driving home, the same code came up. When I got home an hour later I called the repair came up. Picked the repaired vehicle up and within 60 miles of driving home, the same code came up. When I got home an hour later I called the repair dept (Brad Osbourne) left a message that the code just came up again-as they were closed at that time. Never received a call back from the message I left or any kind of follow up More
Brad and Steve were very helpful. I hate your waiting area. The chairs are disgusting. I hate your waiting area. The chairs are disgusting. More
Hello yeah the dealer was kind of far from my house and it was worth it was worth to drive it was like almost a hundred miles give or take and I felt like I got a decent deal you guys are not pressure meat it was worth it was worth to drive it was like almost a hundred miles give or take and I felt like I got a decent deal you guys are not pressure meat and do anything you worked with me on the tires and the bedliner and I was I was happy I probably won't come out there for service cuz it's a little too far but I appreciate what you've done for me and I was happy with everybody and Ricardo was a good guy and I thank you guys for dropping it off at my house that really helped me out cuz I only I could not find somebody and I appreciate that and I worked out pretty good for everybody the price was the price that I seen on the internet was the same price that I've seen and when I got there it was the same price we worked on it when in everyone's got to make a dollar which is understandable All right well thank you much and I will talk to you and I if I do look for another car I will keep you guys in mind whatever you got out there and we'll go from there thank you much bye-bye More
What can I say great work! I’ve had Ford for years and always had good work, I’ve had Ford for years and always had good work, More
Kept my car inside overnight (during thunderstorms) and I appreciated that to avoid picking it up and bringing it back the next day. I was a bit put off when someone sorta pointed me to the door for the cash appreciated that to avoid picking it up and bringing it back the next day. I was a bit put off when someone sorta pointed me to the door for the cashiers with no other direction. I had never been there and was in for a recall so wasn't sure why id see the cashier. Overall service to car was great. More



