152 Reviews
Write a Review152 Reviews of Brad Osborne
September 25, 2026
I made my appointment for an oil change with pick up and drop off. Also Lincoln Courtesy wash. They had my car all day and brought it back not vacuumed or washed. The service was performed as expected but a drop off. Also Lincoln Courtesy wash. They had my car all day and brought it back not vacuumed or washed. The service was performed as expected but after having it all day I would’ve expected the courtesy wash to be completed. Not happy about that. More
September 23, 2026
I took my vehicle in knowing why it had a check engine light on as we ow. A repair shop. We had to bring to ford because it needed trans control Module and needed programming by ford. They charged me for light on as we ow. A repair shop. We had to bring to ford because it needed trans control Module and needed programming by ford. They charged me for diagnosing again and reprogram it and told me it would take care of the problem. Paid $480. Two days later same issue. Now a charge if $1300. Just very disappointing having to pay that much. More
Other Employees Tagged: Brad Osborne
September 16, 2026
I took my Ranger to Freeport Ford for warranty work and the conversation with Brad regarding that work was tense. He asked if I purchased my new Ranger from Freeport Ford (I didn't), but for warranty work, the conversation with Brad regarding that work was tense. He asked if I purchased my new Ranger from Freeport Ford (I didn't), but for warranty work, why would that matter? I explained that a bolt broke during installation of a truck bed cover and the installer said it is a warranty claim to repair and Brad replied, "They're not Ford" implying that Ford may not agree with that assessment. In the end, thankfully, Ford accepted the claim and the Service Dept. at Freeport Ford did a fine job making the repair that I'm happy with. More
August 27, 2026
Great service at the Ford dealership! I came in for an oil change, and everything was handled quickly and professionally. The staff was friendly, helpful, and made the whole process easy. I came in for an oil change, and everything was handled quickly and professionally. The staff was friendly, helpful, and made the whole process easy. Very pleased with the service! More
Other Employees Tagged: Andrew Cazares

