Brad Osborne

All has been good except not keeping your word on fixing my so called ( taco holder ) my so called ( taco holder ) More

by LENSTER047 Verified Customer Verified Customer

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I made my appointment for an oil change with pick up and drop off. Also Lincoln Courtesy wash. They had my car all day and brought it back not vacuumed or washed. The service was performed as expected but a drop off. Also Lincoln Courtesy wash. They had my car all day and brought it back not vacuumed or washed. The service was performed as expected but after having it all day I would’ve expected the courtesy wash to be completed. Not happy about that. More

by Asmith Verified Customer Verified Customer

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I took my vehicle in knowing why it had a check engine light on as we ow. A repair shop. We had to bring to ford because it needed trans control Module and needed programming by ford. They charged me for light on as we ow. A repair shop. We had to bring to ford because it needed trans control Module and needed programming by ford. They charged me for diagnosing again and reprogram it and told me it would take care of the problem. Paid $480. Two days later same issue. Now a charge if $1300. Just very disappointing having to pay that much. More

by Beth.manus10 Verified Customer Verified Customer

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Always quick and friendly They always can get me in quickly, and I appreciate the prompt service quickly, and I appreciate the prompt service More

by Kathleenditt Verified Customer Verified Customer

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I took my Ranger to Freeport Ford for warranty work and the conversation with Brad regarding that work was tense. He asked if I purchased my new Ranger from Freeport Ford (I didn't), but for warranty work, the conversation with Brad regarding that work was tense. He asked if I purchased my new Ranger from Freeport Ford (I didn't), but for warranty work, why would that matter? I explained that a bolt broke during installation of a truck bed cover and the installer said it is a warranty claim to repair and Brad replied, "They're not Ford" implying that Ford may not agree with that assessment. In the end, thankfully, Ford accepted the claim and the Service Dept. at Freeport Ford did a fine job making the repair that I'm happy with. More

by SHKEMPEL Verified Customer Verified Customer

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They above and beyond to get it fixed the same day. Because i needed a vehicle Because i needed a vehicle More

by pakrs9 Verified Customer Verified Customer

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Great service at the Ford dealership! I came in for an oil change, and everything was handled quickly and professionally. The staff was friendly, helpful, and made the whole process easy. I came in for an oil change, and everything was handled quickly and professionally. The staff was friendly, helpful, and made the whole process easy. Very pleased with the service! More

by laurawaxes Verified Customer Verified Customer

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I can't. They just do what I ask. Never had issues with ford. Thank you! They just do what I ask. Never had issues with ford. Thank you! More

by dusty03161 Verified Customer Verified Customer

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Excellent service, courteous on time and friendly handled all of my issues and concerns Wonderful experience all of my issues and concerns Wonderful experience More

by Bevjones13 Verified Customer Verified Customer

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Wonderful Friendly wonderful experience Friendly courteous staff who made my experience, relaxing. I'll definitely tell my friends. courteous staff who made my experience, relaxing. I'll definitely tell my friends. More

by Bevjones13 Verified Customer Verified Customer

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