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Freeport Ford
Freeport, IL
389 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 389 reviews
July 29, 2026
Easy to find appt times and friendly. Kept me up to date and m service Kept me up to date and m service More
by A Smith
Verified CustomerEmployees Worked With
July 27, 2026
Tony always takes time to assist me and help in any way that he can. He makes exceptions knowing our busy schedule and I appreciate him very much for this and his excellent customer service !! that he can. He makes exceptions knowing our busy schedule and I appreciate him very much for this and his excellent customer service !! More
by vs.toepfer
Employees Worked With
July 17, 2026
Handled our service completely despite Ford planning a computer update, was able to give us a loaner and complete our update the following morning.our service rep computer update, was able to give us a loaner and complete our update the following morning.our service rep More
by gbrewbaker
Employees Worked With
July 15, 2026
Did a good job once the rep listened to what I asked to be done and not what they wanted because they didnt think they had to. And once they pulled tires as I asked, they found frozen rusted brake pads as be done and not what they wanted because they didnt think they had to. And once they pulled tires as I asked, they found frozen rusted brake pads as I suspected. But they only wanted to sell some more $600.00 parts. Had to leave the truck an extra night. Didnt matter, but it could have .been avoided had they listened to what I wanted done. More
by Creigjton
Employees Worked With
July 15, 2026
Great Brad is great to work with and so is the technician. And also want to recognize Steve the service manager great folks to work with. technician. And also want to recognize Steve the service manager great folks to work with. More
by hddick11
July 14, 2026
Everyone has been helpful and so knowledgeable. Never a problem they can't help me with. Never a problem they can't help me with. More
by jmj.beall
July 13, 2026
He listened to my concerns and kept me informed of the progress He listened to my concerns and kept me informed of the progress progress He listened to my concerns and kept me informed of the progress More
by r08181962
