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Freeport Ford
Freeport, IL
329 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers.
Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond.
But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers.
At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 329 reviews
Verified Customer
January 25, 2026
Good. They kept me updated on my part order and took care of my problem. They kept me updated on my part order and took care of my problem. More
by sandee420
January 24, 2026
Everything is always timely. They fulfill their coupons when presented giving me less of a bill. An enjoyable experience. They fulfill their coupons when presented giving me less of a bill. An enjoyable experience. More
by mcoy1227
January 23, 2026
Everyone is nice. My oil was changed quickly. I also love that I can sit and watch TV while I wait. My oil was changed quickly. I also love that I can sit and watch TV while I wait. More
by LAURAWANKE81
January 20, 2026
I was satisfied with the service department. They answered my questions and explained the issues clearly. They answered my questions and explained the issues clearly. More
by PAULRAMPENTHAL
January 17, 2026
Brad never communicated to me that my vehicle was going to take 2 days. They already had the parts needed for the recall... That is another story. to take 2 days. They already had the parts needed for the recall... That is another story. More
by codeanyo
Employees Worked With
January 16, 2026
Brad was quick easy to work with and we really appreciate the great customer service the great customer service More
by johncn4
Employees Worked With
January 16, 2026
Professional, courteous, competent Brad took care of my issue and even sent out a replacement piece to my out of state address. Great Ford service I've come to expect at other locations. issue and even sent out a replacement piece to my out of state address. Great Ford service I've come to expect at other locations. More
by Jon.maruszewski
