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Freeport Ford

Freeport, IL

4.6
329 Reviews
When it comes to purchasing a vehicle, trust and quality are paramount. At Freeport Ford, we pride ourselves on being meticulous in the care and preparation of every car we sell. Our team of dedicated professionals ensures that each vehicle on our lot meets the highest standards of performance and reliability. From thorough inspections to comprehensive detailing, we leave no stone unturned in delivering top-notch vehicles to our customers. Our commitment to excellence goes beyond the cars themselves. At Freeport Ford, we believe in building trust through honesty and transparency. Our friendly and knowledgeable staff is here to guide you through every step of the buying process, providing clear information and answering all your questions. We understand that purchasing a vehicle is a significant investment, and we strive to make it a smooth and enjoyable experience. Our reputation for integrity has earned us the trust of countless customers in the Freeport community and beyond. But what truly sets Freeport Ford apart is our dedication to cultivating life-long relationships with our customers. We don’t just want to sell you a car; we want to be your go-to dealership for years to come. Whether you need routine maintenance, advice on the latest models, or assistance with financing options, you can count on us to be there for you. Our goal is to provide exceptional service that keeps you coming back, and we measure our success by the satisfaction and loyalty of our customers. At Freeport Ford, we genuinely care about your automotive needs and strive to exceed your expectations. From the moment you step onto our lot to long after you drive away, we are here to support you. Visit us today and discover why so many people in Freeport and the surrounding areas trust us for their automotive needs. Experience the difference of a dealership that values quality, honesty, and customer relationships—experience Freeport Ford.
Contact Dealership

555 W Meadows Dr

Freeport, IL

61032

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Showing 329 reviews

January 27, 2026

Everyone is professional and timely. Always updates me with the service appt. good communication overall More

by serfelm
Recommend Dealer
Yes
Employees Worked With
Steve
January 25, 2026

Good. They kept me updated on my part order and took care of my problem. More

by sandee420
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Osborne
Jan 25, 2026 -

sandee420 responded

They keep me updated on my part order and took care of my problem.

January 24, 2026

Everything is always timely. They fulfill their coupons when presented giving me less of a bill. An enjoyable experience. More

by mcoy1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Dreesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Flaningam
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2026

Everyone is nice. My oil was changed quickly. I also love that I can sit and watch TV while I wait. More

by LAURAWANKE81
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Osborne
January 20, 2026

I was satisfied with the service department. They answered my questions and explained the issues clearly. More

by PAULRAMPENTHAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Blum
January 17, 2026

Brad never communicated to me that my vehicle was going to take 2 days. They already had the parts needed for the recall... That is another story. More

by codeanyo
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2026

Brad was quick easy to work with and we really appreciate the great customer service More

by johncn4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2026

Professional, courteous, competent Brad took care of my issue and even sent out a replacement piece to my out of state address. Great Ford service I've come to expect at other locations. More

by Jon.maruszewski
Recommend Dealer
Yes
Employees Worked With
Brad Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Osborne
January 15, 2026

Very easy to work with Called and talked to me about the problem & asked if they could keep it another day to check into it deeper More

by walleyechaser1
Recommend Dealer
Yes
January 15, 2026

Steve seemed knowledgeable and confident about the diagnosis on my SUV. Very friendly and quick service. Great communication More

by Sabrina.gaus21
Recommend Dealer
Yes
Employees Worked With
Steve
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