Freeport Ford - Service Center

My service rep David, has been great through this whole thing. I’ve been having issues for months and he has been consistently nice, helpful, thoughtful, and tries to do what ever he can to help me with my thing. I’ve been having issues for months and he has been consistently nice, helpful, thoughtful, and tries to do what ever he can to help me with my vehicle. I would 100% come back to the shop because of David alone. Everyone else is great too but he has been consistently working with me and trying his best in my behalf. More

Great service though it was a little pricey. I will use it again and easy scheduled 📅 😌 I will use it again and easy scheduled 📅 😌 More

Consistent great service ! We've been taking our 2009 Honda CRV to Fairway Ford Lincoln Service Department, Freeport, Illinois for the past 7 years, for oil changes and regular We've been taking our 2009 Honda CRV to Fairway Ford Lincoln Service Department, Freeport, Illinois for the past 7 years, for oil changes and regular maintenance. Their Service Department consistently gives excellent service, along with very fair prices. Most recently we had the Honda in for an oil change and to check out a rattling noise coming from beneath the car. This team thoroughly investigated and found the heat shield was making the sound and needed to be replaced. Problem solved. Thank you to Jordan, Brandon and Patrick for your good service and willingness to accommodate our schedule. More

Terrific team service!!! Had our 2009 Honda in for an oil change and installation of a new battery. Your team got us in quickly, confirmed the type of battery we wanted a day Had our 2009 Honda in for an oil change and installation of a new battery. Your team got us in quickly, confirmed the type of battery we wanted a day before the appointment so that everything would be ready to go the day of the appointment. Only took about 40 minutes to complete the job. Thank you to Jordan, Josh, and John for the terrific service! More

Fairway Ford = full satisfaction. I bought my first Ford pickup truck in 1979 and have been driving Ford trucks ever since. I purchased a 2016 F150 from Fairway Ford, and recently had I bought my first Ford pickup truck in 1979 and have been driving Ford trucks ever since. I purchased a 2016 F150 from Fairway Ford, and recently had it serviced there. I have dealt with many car dealerships and auto repair shops over the years. I know a great dealership when I see it, and I have been fully satisfied with the sales staff and service/parts department at Fairway Ford. Adam runs a tight ship there in Freeport, he and his employees will do whatever it takes to keep your business. More

★`°º·¤.¸FAIRWAY FORD IS AWESOME!!¸.¤·º°`★ The crew at Fairway are always curious and professional. They are quick to check me in and have a very nice area for me to wait for the service to be The crew at Fairway are always curious and professional. They are quick to check me in and have a very nice area for me to wait for the service to be performed. They come to me after the job is complete, explain where my car can be located in the parking lot ... and I am on my way. Efficient in every way ... thank you Fairway !! More

Great service Hoormann Our Lincoln was in for a warrenty issue and Brandon in service was very helpful and professional . He made sure everything was done correctly. People Our Lincoln was in for a warrenty issue and Brandon in service was very helpful and professional . He made sure everything was done correctly. People like this is the reason we buy our cars from Fairway. We have since we moved here thirteen years ago. Give him a raise Adam. Doug More

Unexpetedly helpful and friendly Thank you Fairway Ford. I interacted with your desk and service department; both were very pleasant and informative. I have ford vehicles that I pur Thank you Fairway Ford. I interacted with your desk and service department; both were very pleasant and informative. I have ford vehicles that I purchased elsewhere but they are more than willing to work on them. I was worried that I would feel like a number but that was not the case. I am definitely going back there for my vehicle service in the future. I highly recommend them! More

They treat you like Family! I can't say enough good things about my interactions with Fairway Ford in Freeport,Il. They help and went above and beyond with the Sales experience, I can't say enough good things about my interactions with Fairway Ford in Freeport,Il. They help and went above and beyond with the Sales experience, from the test drive,financing and the Service afterward with my new vehicle. If I don't have time to drop it off, they come and pick it up and bring it back! The Service staff make sure all my questions are answered and that I understand what they found . The finance guy is a wizard at what he can do for you! I wouldn't hesitate in referring a friend or family here. They have always treated me like family and maybe better. More

Satisfied Again I was very pleased with the work done and I would recommend others to take their vehicles Fairway Ford. They have always done an excellent job for me I was very pleased with the work done and I would recommend others to take their vehicles Fairway Ford. They have always done an excellent job for me. More