
Freeway Chevrolet
Chandler, AZ
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1,034 Reviews of Freeway Chevrolet
I stopped in with a service issue that was handle promptly, professionally and without hesitation. The service director John Friedman along with his assistant service manager Craig Hartman made sure promptly, professionally and without hesitation. The service director John Friedman along with his assistant service manager Craig Hartman made sure the work was done correctly, and at no cost to myself. More
What a great experience! As a single woman it is rare to have someone treat you with respect and appreciation. I would recommend this dealer to everyone who wants a good honest encounter. Their hours accom have someone treat you with respect and appreciation. I would recommend this dealer to everyone who wants a good honest encounter. Their hours accomodate a working person. The employees are knowledgeable and courteous. More
Dwayne Shanklin was our salesman and he made the experience as comfortable as possible. He wasn't pushy, fake, or trying to rush us through the sale. Our last experience was the exact opposite and w experience as comfortable as possible. He wasn't pushy, fake, or trying to rush us through the sale. Our last experience was the exact opposite and we got screwed. He was laid back and explained things to us so that we could understand. We got a 2011 malibu for under $7,000 the MSRP. That gave us the opportunity to make up for how much we got screwed on our prior purchase. We got a fair price for our trade and he showed us around the dealership. He explained everything in detail on that sales man list. This was a deal that we still feel good about and I would definitely recommend this dealership. The finance guy that played football for ASU was nice too. I'm only 27, so I haven't bought tons of cars but, this has been my best experience so far. More
I purchased my new vehicle in late November and had the unfortunate luck to get a screw in the inside sidewall of a tire. Dave worked with me to replace the tire at no cost although it was outside the manu unfortunate luck to get a screw in the inside sidewall of a tire. Dave worked with me to replace the tire at no cost although it was outside the manufacturer's warranty. I was very appreciative of the time he spent to help me out. I know this was a bit unusual but as a loyal customer for several years this shows why my family and I keep returning to Freeway Chevrolet. More
I love my new Equinox. I can start it with my cell phone. The car is fantastic and my buying experience was terrific. Everyone was very helpful and professional but not too pushy!! They were great about he The car is fantastic and my buying experience was terrific. Everyone was very helpful and professional but not too pushy!! They were great about helping me find the perfect vehicle for my needs and lifestyle. I would absolutely buy another vehicle from Court and this dealership. Thank you for the great experience!!! More
Took my 2010 camaro in for to have the a/c unit worked on as it "squeals" when turned on. This is the second time that it has been in as the first time they couldnt find the problem. I called on Friday t as it "squeals" when turned on. This is the second time that it has been in as the first time they couldnt find the problem. I called on Friday to set up an appt with Chris to have my vehicle in at 1000 for service. When i arrived for my 1000am appt at 945 no one was there to greet or take care of me. I had to walk thru the service area to find Chris(service associate). Chris then helped me by writing down the things that i would liked to have looked at. First, was the squeal with the a/c unit. Second, I had just had my rear tires repaired from having nails in them and the repair placed o2 in the rear tires. When i bought the car from Freeway they sold me the Nitrogen pkg. So i asked if they could replace the nitrogen in the rear tires and top off the fronts. And Third, When i drive over 65 mph the car does not ride as smooth as when I am lower speeds. I then left the shop and did ran some errands around the dealership while I waited. At approx 0130pm I recieved a call from Chris stating that they had finally found the problem with the a/c but had to order a part that was not in stock and he would call me back in next week. I told him that I would be there in 20 mins to pick up the vehicle. When I arrived to the dealership I went to the cashier window to get the paperwork so that I could pick up my car. The cashier said she had no paperwork and called up someone on the phone and told me that I could meet her in back to get car. I went back to service and waited and she never came back. I then saw Chris and approached him. He said he would be right back and went to get my car. About 10 mins later he returned with my car. I asked him if there was any paperwork stating what had been done and he said no I could get it next week when the part came in and work was completed. I thought this would be okay and then left the dealership. As I began to drive off i checked the air pressure in my car and noticed that the pressure had not changed in any of my tires so I am assuming that the rear tires never had the nitrogen replaced. The vehicle calls for 36 psi at cold and I was showing 32 in my passenger sides 34 on front driver and 35 on rear driver. This has been where my air pressure has sat for a couple of days. Then when I got back on to freeway heading home I noticed that the car still drove the exact same way at 65mph as when I took the car in asking them to see if there was a problem. I guess my big thing is the dealership had my car for approx 3 hrs and they did not complete anything that I asked. I understand that they didnt have the part for the a/c. But the two things that I thought would be simplest didnt even get touched. And I'm sorry but when the consumer pays for an added service, such as the nitrogen, they expect to get what they paid for, especially when it costs $200.00. More
I didn't have an appointment and they were more than willing to do my tune up and a few fixes that I needed done. They called me a half hour before the car was ready so I could be there right when it w willing to do my tune up and a few fixes that I needed done. They called me a half hour before the car was ready so I could be there right when it was done. They were so helpful! I will be taking my car back for service again. More
I have owned many cars so far and have dealt with a lot of dealers and sales representatives. By far hands down Freeway Cheverolet has been the best. Derek Smith obviously worked hard to make the sale of m of dealers and sales representatives. By far hands down Freeway Cheverolet has been the best. Derek Smith obviously worked hard to make the sale of my new car, but he did it with care and concern by understanding exactly what my needs were. He was polite and friendly throughout the entire process. I would definitely buy from Freeway Chevrolet again and work with Derek Smith in the future. More
Connie's customer service was exceptional. Bottom line is that she made me feel as if I were her ONLY customer, and the most important thing in her day. My work schedule and where I lived put some challe is that she made me feel as if I were her ONLY customer, and the most important thing in her day. My work schedule and where I lived put some challenges on the situation but Connie had a suggestion/answer for any problem we faced. I will not hesitate to bring my truck to Connie again .... instead of any other dealer, including Van Chevrolet which is right by my house. More
While in phoenix the other day I noticed freeway While in phoenix the other day I noticed freeway chevrolet while driving on the I-10. We had been looking for a new truck for the last few months so While in phoenix the other day I noticed freeway chevrolet while driving on the I-10. We had been looking for a new truck for the last few months so later that night I googled the website and searched thier inventory. I was so surprised by the internet price, it was nearly 9,000 off msrp, we had to make a trip to the dealership to check it out. 100 miles later, we test drive the truck of our dreams. A few days later, after all had been negotiated, we signed the paperwork and was off in our new 2011 crew cab silverado 4x4. Thanks for the amazing experience with the purchase of our new truck. We are completely satisfied. Lyndi and Jeremiah Davis More