Freeway Chevrolet

I have purchased a few vehicles in my life time. However, up till now my personal thoughts of a car dealership rated next to the sewer. My visit with Freeway Chevrolet and Richard have changed my thoughts. up till now my personal thoughts of a car dealership rated next to the sewer. My visit with Freeway Chevrolet and Richard have changed my thoughts. I now have TOTAL respect for sales personal such as Richard and Jay the Finance Mgr. I would not and cannot be stopped in my "Bragg-in" about how terrific I was cared for upon my arrival and through the purchase of my 2005 GMC Envoy. I never once felt as though I was being taken advantage of, I never felt as though I was being pushed to salesman to salesman and The whole process only took about 1 hour or less after I decided on the vehicle I purchased. I live in the far North Valley and my trip to Chandler was WELL worth the trip. I want to Thank You and everyone else behind the scenes on the friendliness and professional service I received. More

I have been in Arizona approximately 5 years, and had established a relationship with another Chevrolet dealership for purchases of corvettes. Within the past 9 months, I discovered Freeway chevrolet, a established a relationship with another Chevrolet dealership for purchases of corvettes. Within the past 9 months, I discovered Freeway chevrolet, and went to this dealership for servicing. Freeway dealership is much closer to home, and I thought that the next time I choose to purchase another vehicle, I should visit Freeway. As the time came to add another car to my household, I went to Freeway, and immediately felt that I had made the right decision to purchase my vehicle from them. This decision was made entirely due to the diligence of Mr. Scott Poling. Mr. Poling was kind, knowledgeable, always available for any questions every step of the way during the process of deciding details of the car, right up to setting up bluetooth connection. All my years of purchasing vehicles, Mr. Poling was and is the best. When it is time to purchase another vehicle, Mr. Poling and Freeway chevrolet will be my one and only go to dealership. More

Richard Henne and Court from internet sales were very friendy and helpful in answering all my questions on the phone and in person. I initially spoke to Court on the phone; he was very kind and genuine. friendy and helpful in answering all my questions on the phone and in person. I initially spoke to Court on the phone; he was very kind and genuine. By the time I arrived at Freeway Chevrolet, Richard was the person who was available and met with me to show me different vehicles and car facts. There was plenty of give and take in the negotiating process; acceptable to both parties. Both Court from internet sales, and Roger from the service dept. were quick to assist me with problems that unexpectedly resulted shortly following my purchase (within 2 days). I am very pleased with Roger and Courts' awesome customer service; they are an asset to the company. A very satisfied customer and owner of a 2008 Dodge Nitro, Sincerely, Cherie Kemper More

I haven't shopped or purchased a new vehicle in 15 years, therefore I was very nervous about walking onto a car lot. Duncan was not only very knowledgeable about helping me select a quality vehicle within m therefore I was very nervous about walking onto a car lot. Duncan was not only very knowledgeable about helping me select a quality vehicle within my price range, but a delight to work with. He was never pushy, but instead made suggestions that were logical and made good sense. It was obvious that he not only enjoys his work, but his intent is bringing a joyful and satisfactory experience for his customer. My husband and I agreed that he was the best sales person we've had the pleasure to work with. He certainly made our day! More

Court is a good salesman and did his best to explained to me about the car and did everything he could to make a sale.he seem to be very honest and sincere about how every thing on the car.he's a good salesm me about the car and did everything he could to make a sale.he seem to be very honest and sincere about how every thing on the car.he's a good salesman.Jay explained the documents we had to sign very well.they both did a good job. More

Tahoe still has vibration in steering wheel after being told all 4 wheels were balanced. Remote keyless entry had battery replaced. Still does NOT work. Alternator gauge moves between 14 + to -9 ( this told all 4 wheels were balanced. Remote keyless entry had battery replaced. Still does NOT work. Alternator gauge moves between 14 + to -9 ( this should not be happening. CONCERN: Has this SUV been safety inspected as promised!!!!! More

Very friendly. Easy going - no pressure, explained things well. I went to several dealerships and have a lot of experience purchasing vehicles. This by far was the best experience I have had. Thank things well. I went to several dealerships and have a lot of experience purchasing vehicles. This by far was the best experience I have had. Thanks for all your help. I will highly recommend you to others. More

Freeway Chevrolet is the best. Your dealership and service dept personnel make it so relaxing to visit. No pressure selling. I bought my car right after my accident and I have no issues with anyone service dept personnel make it so relaxing to visit. No pressure selling. I bought my car right after my accident and I have no issues with anyone at the dealership. Thank you all for being so helpful and caring when dealing with my wheelchair. More

You're service department is great! My only recommendation - PLEASE speed up vehicle delivery from service. Your lot attendants disappear for minutes on end trying to locate my car, which I'm recommendation - PLEASE speed up vehicle delivery from service. Your lot attendants disappear for minutes on end trying to locate my car, which I'm always told is finished from the service advisor and cashier. They come back with different cars, tell me it will be 10 more minutes since it's being washed, etc. I'm not blaming the lot attendants, they are very nice, but it appears your process can be improved. It is very frustrating waiting for 20 minutes when you know your car is done. More

Wehad a good relationship with our salesman and a fabuluous time with your finance manager Jay. Jay was personable, efficient, very friendly and when we had a very severe problem with the sales clos fabuluous time with your finance manager Jay. Jay was personable, efficient, very friendly and when we had a very severe problem with the sales closer he handled me (I was very angry and very disappointed to be treated that way) with kidd gloves and cooled the situation. I realize we bought a used car, and there are certain processes that must be followed to make a sale. But all we asked was for honesty and we did not receive it. I want to repeat how impressed we were with Jay and his complete professional conduct.I will be happy to speak with you at your convenience. Bev Brown 480'730'0002 More