Freeway Chevrolet

Our experience was quick and speedy for a new car sale. Faster than we have ever had before. Our sales rep, Brian Banks, was very friendly and informative on our vehicle. He knew and understood what we wan Faster than we have ever had before. Our sales rep, Brian Banks, was very friendly and informative on our vehicle. He knew and understood what we wanted and what we needed. This was the third car we have purchased through Brian Banks and will not be our last. We love being able to deal with the same person. The financing/loan process ended on a very positive note. Overall the purchase of our newest vehicles has been the best experience thus far in our car buying experiences. More

Roger has remembered my first request from day one! "My wife doe not want to talk to you; all she wants to do is drop the vehicle off, get a ride back to work and discuss the repairs with my husband." Roge wife doe not want to talk to you; all she wants to do is drop the vehicle off, get a ride back to work and discuss the repairs with my husband." Roger has done just that followed my requests and let me know if repairs were a safety issue or if they could be held off for financial reasons. Roger is a credit to Freeway and Chevrolet. He has my business for as long as he remains at Chevrolet. More

I brought my Chevy HHR (bought at Freeway Chevroled in October 2009) in for service as I had intermittently been hearing what sounded like a liquid sloshing noise emanating from the right side of the vehi October 2009) in for service as I had intermittently been hearing what sounded like a liquid sloshing noise emanating from the right side of the vehicle. After a test drive by one of your employees it was found that a styrofoam ice chest in the trunk was rattling around and causing the noise, along with a loose license plate. Did I feel dumb, or what??? Chris explained the cause of the noise to me, took me for a drive so I could hear the noise had stopped with the removal of the styrofoam box, and never once treated me like a total idiot. Very diplomatic of him, and appreciated by me a lot. Now my vehicle is noise-free. Thank you, Chris! P.S. I love my HHR! More

My vehicle was in for warranty work and Raul my service advisor, kept me informed of the status and the cause of the problem in a professional manner. The vehicle was cleaned to a spotless condition and re advisor, kept me informed of the status and the cause of the problem in a professional manner. The vehicle was cleaned to a spotless condition and ready to pickup when I arrived at the dealership. More

Joe was very helpful and addressed my concerns immediately. He was very thorough in explaining what the problem was and what was required to fix it. He also helped my weight the advantages and d immediately. He was very thorough in explaining what the problem was and what was required to fix it. He also helped my weight the advantages and disadvantages of postponing a couple of other items needing repair on the vehicle. More

I THINK OVERALL YOUR CUSTOMER SERVICE IT IS GREAT I WILL RECOMMEND YOU TO MY FAMILY AND FRIENDS. EDDIE WAS ON THE TOP ANSWERING QUESTION AND PROVIDING INFORMATION FOR PARTS AND LABOR FOR MY CAR. HAVE MY C RECOMMEND YOU TO MY FAMILY AND FRIENDS. EDDIE WAS ON THE TOP ANSWERING QUESTION AND PROVIDING INFORMATION FOR PARTS AND LABOR FOR MY CAR. HAVE MY CAR READY ON TIME. I REALLY APPRECIATE YOUR SERVICE. More

Mr. Alameda is my service manager person, and he is one of the best personal on the top of everything service that I have ever dealt with at any car dealership. He is such a great asset to Freeway Chevrol of the best personal on the top of everything service that I have ever dealt with at any car dealership. He is such a great asset to Freeway Chevrolet, and I would reccomend anyone to call him for the hands on service he offers. He explains the issues to you so you can understand, without you feeling like you should know this stuff.. Great Guy!! More

Great dealership!! Service & sales departments are very good. No problems of any kind. Enjoy getting our vehicles oil changes down there. Our sales representative is very knowledgeable & helped us with good. No problems of any kind. Enjoy getting our vehicles oil changes down there. Our sales representative is very knowledgeable & helped us with our navigation system and our XM radio. Will continue to bring all our vehicles there for service. More

Pricing is excessive. $40 for rotation and oil change too much. Can get done for less than half the price else where. Major work pricing was excessive to. Was in hurry & had to have done. Definitely too much. Can get done for less than half the price else where. Major work pricing was excessive to. Was in hurry & had to have done. Definitely shopping around next time. On a postive note, staff was friendly. More

Dear Service Manager, We experieinced a fuel system Dear Service Manager, We experieinced a fuel system issue with our vehicle that was difficult to diagnose, and even though we had to bring the car b Dear Service Manager, We experieinced a fuel system issue with our vehicle that was difficult to diagnose, and even though we had to bring the car back twice, upon the second visist your team was able to identify the issue and resolve the problem in a timely manner. Joe Helms is a tremendous asset to your dealership's service department and he is an ambassador for Freeway Chevrolet. Thank you. Sincerely, Mark W. Chapman 908-285-6992 More