Freeway Ford

Barbee’s Freeway Ford Service Center is the worst service center we have EVER been to. I wouldn’t wish on my worst enemy to visit this amazingly incompetent, inconsiderate, inaccessible service center. Our center we have EVER been to. I wouldn’t wish on my worst enemy to visit this amazingly incompetent, inconsiderate, inaccessible service center. Our 2019 Expedition we brought in for a recall back in early June and more than two months later with multiple visits to this horrible place because they could never get the fixes right, ended up replacing the whole engine. We now had it back less than a week and the car won’t even start. If Ford would buy their lemon back, we would do that in a heartbeat and truth be told we will NEVER buy another Ford again. Stay as far away from this service center as possible!!!!! More

We recently purchased a used Ford Explorer Limited. Jeff Quartuch (salesman) & Brent Danner (Owner/GSM) were who we dealt with. Both men were patient with our questions, very courteous and not over-b Jeff Quartuch (salesman) & Brent Danner (Owner/GSM) were who we dealt with. Both men were patient with our questions, very courteous and not over-bearing. I recommend considering Freeway Ford for your car/truck purchase. These men were a pleasure to work with. More

This is my 2nd purchase with Curtis Intagliata. I told him I needed a car for my soon to be 16 year old daughter. He kept an eye out for the perfect car within my budget. He found what he thought w I told him I needed a car for my soon to be 16 year old daughter. He kept an eye out for the perfect car within my budget. He found what he thought would be a great car for her and drove the car up to us for a test drive. She drove the truck and loved the Toyota 4 Runner! He was very patient ,explained the buying process and answered all of her questions regarding the truck. Lee in finance helped me again with the financial side of the transaction. He was great also. Great dealership, I highly recommend Barbee Freeway Ford and ask for Curtis, he is amazing! More

Curtis Intagliata helped me purchase my car, he did an awesome job helping me! He answered all my questions, was patient and explained everything in detail. awesome job helping me! He answered all my questions, was patient and explained everything in detail. More

Their service department is unreliable. I called on April 2nd to make an appointment, made an appointment for May 30th- Memorial Day- because I knew id have a ride back from dropping my car I called on April 2nd to make an appointment, made an appointment for May 30th- Memorial Day- because I knew id have a ride back from dropping my car off. Made a comment about it on the phone with the scheduler she said “that will be nice”. Get there on Memorial Day and they’re closed. Wouldn’t have assumed that they were open if I didn’t have an appointment and if google maps didn’t say they were open but according to google and my appointment they were open! I called the next morning got it in on Tuesday May 31st. Was told they’d do the door hinge recall first then diagnose the problem which we knew was with the transmission. Thursday June 2nd I get a call this is what needs to be done this is how much it costs. Said I had to talk to my parents. Called and texted the shop Friday morning. Monday night I get a call saying “hey what’s the decision on the car nothings being done right now”. Get confirmation it will be ready Friday. They didn’t start working on it until Wednesday but we wouldn’t know that until we pick up the car and are looking at the paperwork at home. Friday I called again for an update and was told they were just starting to put it back together. I wouldn’t have called if the person who was driving me didn’t live an hour away from the shop- I would’ve trusted they would call by the end of the day or early the next day. I wouldn’t have gone to this shop if I didn’t need a transmission technician. I picked up my car Tuesday June 14th and today June 15th my car overheated, stalled, and leaked fluid everywhere. Brought my car to that Ford shop and it will need even more repairs now. I’ve just moved into an apartment in the area (still about 30 min away) and am currently on a job search. I’m under 21 and have no access to rental cars. My car was sitting in that shop with nothing being done for an extra week and they didn’t even fix it to a point I can drive it. There was little communication from the shop and when there was it wasn’t helpful. More

Word of wisdom, If you visit the dealership and run into Brent Danner, Just run.All he does is spew lies, his word means xxxx! We have purchased 3 vehicles from Barbies Ford, and i decided to order a new 2 Brent Danner, Just run.All he does is spew lies, his word means xxxx! We have purchased 3 vehicles from Barbies Ford, and i decided to order a new 2022 F250, ordered in oct 2021 received it last month.Ok cool i knew it would take 5 to 6 months so that was fine..Signed a order agreement for one price it arrived and was approx $2200.00 more.What do ya do? They wouldn’t budge even after 3 previous purchases, Thats when lying pile of xxxx Brent Danner got involved..omg this guy! Went ahead with the process and then the games started with the Trade in,I am not going into great detail only to say that Brent Danner is a so full of xxxx and lies. Don’t believe a thing that comes out of his mouth. Here’s the thing if you have been waiting for 6 months you would expect some integrity from them, But evidently this dealership has the attitude of “ xxxx you we can just sell it to some one else since there aren’t any” Pretty much the sums up my conversation with Danner.. I went ahead with the deal even after all the xxxxxxxx with Danner, If it wasn’t for Codey Hauser and Ron in finance i would have walked, But i had waited so long for my new truck i did the deal. I have been a Ford owner all my life, Guess they sold there last one here. What these dealerships fail to recognize is one day things will go back to normal in the auto industry. It’s at that time they will realize all there regular customers they xxxxed over will have found new dealers to work with. More

Never dealt with a more dishonest, sleazy salesman. Ford should be ashamed of this dealership. Ford should be ashamed of this dealership. More

Dustin Gonzales at Barbee's Freeway Ford sold us our 1st car and when we moved to Alabama it got totaled. He went above and beyond to have us a car and delivered to us in Alabama. Thank you so much Du car and when we moved to Alabama it got totaled. He went above and beyond to have us a car and delivered to us in Alabama. Thank you so much Dustin. More

Barbee's Freeway Ford is the best in the state for you Fords service repairs, OEM equipment, installed properly and guaranteed to be done right. I have them service all of my personal, and fleet vehicles Fords service repairs, OEM equipment, installed properly and guaranteed to be done right. I have them service all of my personal, and fleet vehicles, they always get it right ! They recently stepped up to the plate again, we had a minor error from a previous service call, and they instantly took care of it, made it no charge, not even parts, and had it ready in morning so the vehicle could be back in service. Whether it is Tomas in the Fastlane, or Olly in service department, they always give you the best service possible, with their guarantee of getting it done right, and professional and courteous at all times ! Thanks Guys! Don Vasconcellos More