Freeway Ford

Alex didn't seem knowledgable or able to make decisions based on the sale, he made promises and didn't follow through. I would try to follow through and he wouldn't return my calls. He straight stated he based on the sale, he made promises and didn't follow through. I would try to follow through and he wouldn't return my calls. He straight stated he had an owner's manual on order and it would be delivered in a week, I gave it two weeks, never heard from him. I called him, he said he would check on that and get back to me, a day later, he hadn't, I called and left a voicemail on his cell to call me, it's been a day and he hasn't returned my call. I feel he basically said the manual was on order to put me off in hopes I would just drop it. I appreciate that he had one printed at kinkos and bound but I want the one that goes with my car and fits in the glove compartment. I also had a few issues with the car, Phil McTaggart was very reliable in getting a service check set up and a rental prepared. Unfortunately service wasn't able to fix the problem because I was told that if they can't duplicate the issues (all issues were randomly regular) they can't fix it. Over all I wasn't pleased with the quality of my salesperson, his lack of follow through and helpfulness, I was also displeased with the service department not being able to help out with the issues I was having. Phil McTaggart seems to be a competent, knowledgable sales person and if it were not for him I probably wouldn't have just backed out of this sale. Maybe once Alex Romero gets a little more experience he might be a better salesperson but with this experience I was most dissatisfied. Out of all the car buying experiences I've had, this was the most stressful and disappointing. I think the next time I decide to purchase a car I will be certain to ask for a senior sales associate over someone newer. My last car I bought was by an experienced salesperson and it was wonderful, great follow up, made certain all issues were amended and even checked in with me a few weeks later to make sure things were going well. With that sale I felt like a person, not like "well got her money, doesn't matter if things are copacetic or not, which the last part is how I feel about this sale with Alex. More

Dustin did a great job managing and closing the sale. After an error with quoting the trade in value on another car other than mine he was able to convey it as a genuine mistake, which made me feel comfo After an error with quoting the trade in value on another car other than mine he was able to convey it as a genuine mistake, which made me feel comfortable about moving forward with the sale. Had he not had that innate ability to convey sincerity I would have moved on being skeptical of the transaction. More

My jeep was tired of all the hell I gave it, went there originally wanting to buy used to keep payments low... Had a good sale on rangers, loved my old one... Me and Phil started talking, got a good deal originally wanting to buy used to keep payments low... Had a good sale on rangers, loved my old one... Me and Phil started talking, got a good deal on new... with all the warranties for me to not have to touch it for the entire time I'm paying on it... A little more expensive than hoped but great deal on the bottom line... Plus, new, don't have to worry about problems you buy off other people... Great service, they all worked hard to make sure I had all the coverage and financing options I wanted... Ford speaks for themselves, good trucks... Dealership, great service... No buyers remorse... More

I would rate the buying experience as very good, but not great. It has certainly been one of my better transactions with a dealership and I will recommend them in the future. great. It has certainly been one of my better transactions with a dealership and I will recommend them in the future. More

I am very pleased with my new truck purchase from Barbee's Freeway Ford. Jordan Arnesen was the internet sales person that I worked with and he treated me exceptionally well. I wanted a very specif Barbee's Freeway Ford. Jordan Arnesen was the internet sales person that I worked with and he treated me exceptionally well. I wanted a very specific vehicle with certain features. Jordan found 4 trucks that had everything I wanted, and then emailed me pictures of the stickers for all of them. After I chose one, he worked with me on my trade in and on getting the best price possible. We completed everything online and all I had to do was drive 400 miles to pick up the truck and drop off my trade in. I recommend Freeway Ford and Jordan Arnesen highly. I am sure that you too will be pleased if you buy from Jordan at Freeway Ford. Jim Counce More

Ron Clark and Curtis Aldridge were both very professional and made this car buying experience easy and relaxed. Curtis helped me find the exact vehicle I was looking for even though it wasn't on the lot yet. and made this car buying experience easy and relaxed. Curtis helped me find the exact vehicle I was looking for even though it wasn't on the lot yet. Ron came in on his day off to show me the vehicle and he helped me find really great financing even though I have less than great credit. I would absolutely recommend this dealership to anyone. More

I have given this rating to Irwin and Freeway Ford for the following reasons... *I have bad credit And they helped me into a used vehicle that I could afford *I worked with this dealer for almost 2 mo the following reasons... *I have bad credit And they helped me into a used vehicle that I could afford *I worked with this dealer for almost 2 months to find the right car and the right price plan *Very friendly and helpful *Went above and beyond to serve me *Got me an awesome car with low miles Heidi Hofmann More

I felt Freeway Ford was very efficient and I am pleased with my purchase. I would recommend Jordan and Mark to anyone looking for a new/used car. Thank you Cody with my purchase. I would recommend Jordan and Mark to anyone looking for a new/used car. Thank you Cody More

After moving to CO I needed to find a Ford Dealership that would accept D Plan pricing. I found the explorer I wanted to buy online at your store. The salesman I worked with, Dustin, was very helpful and that would accept D Plan pricing. I found the explorer I wanted to buy online at your store. The salesman I worked with, Dustin, was very helpful and had great product knowledge. Having my family back in WA in the automotive industry as well as my husband I have seen every type of dealership and sales approach. Even knowing that he was not going to make a large profit off of my D plan purchase, Dustin till took the time to show me all of the features of the new car. He was very personable and easy to get along with. I worked with Stephanie in finance and she was also very polite and professional. She was not pushy and she did a great job. I would recommend this dealership to anyone looking to buy a new car in CO. Thank you! **I am unable to submit without checking the box that I am not associated with other dealerships. I am checking this box because I think it is important that someone is able to review the great experiance I had at Freeway and whether or not I have other affiliations should not make a difference. More

This is the second vehicle I purchased from Ron. He was so helpful the first time, I came back to him when I needed a bigger vehicle. He is a great guy! so helpful the first time, I came back to him when I needed a bigger vehicle. He is a great guy! More