Freeway Ford

DON'T TRUST THIS DEALER! THEY LIE and they don't care what it does to you! Sold us a used vehicle, the sales person and the finance lady both said the loan was approved, I asked if it was for sure app what it does to you! Sold us a used vehicle, the sales person and the finance lady both said the loan was approved, I asked if it was for sure approved and safe to sell my vehicle and they both said, "YES", so we got rid of our other vehicle to find out they *didn't* get the loan approved. They then assured us it would get approved and for three months tried getting us a loan - all that time hitting our credit and TRASHING it! After having the vehicle for three months, they then demanded we return the car, but now we can't get another loan and we don't have a car for my family. Not to mention, we had over six hundred dollars worth of work done to the body of the vehicle [removing dents] and they won't even reimburse us for that. Never will we trust Barbee's Freeway Ford again - what a bunch of low-lifes! More

This is the second car that my company has bought from Freeway Ford and an additional used car was purchased by a friend. Jordan was the first person I dealt with there and I haven't looked back. He is Freeway Ford and an additional used car was purchased by a friend. Jordan was the first person I dealt with there and I haven't looked back. He is friendly and straightforward, something that's rare in the car-selleing business. Additionally, he knows that people are looking up prices and doesn't quote something erratically high just to see if he can pull one over on you. Don't let the small amount of inventory sway your ideas about what type of dealership they are. They have a large inventory in Lakewood and also pull from other dealerships and WILL find you what you need. The second car we bought there was a very strict set of guidelines. Certain interior and exterior color, 'must-have' bits and pieces. With many (MANY) back and forth emails, Jordan found the car that we needed at a reasonable price. The friendliness is always good, but rated a 4 because, well, there are always a bunch of people being a bit 'overly-greetful' out front. It's good customer service, for sure, just not my cup of tea. I've been to many other dealers looking for several cars, and here I felt the least amount of pressure and the most amount of "Do what you think it best, we'll work with you as much as we can." It's very nice having a dealership trust the customer with their purchase and offer guidance instead of trying to strong-arm them. Good company. Recommend Jordan 100%. More

A fair and efficient experience. Barbees Ford (Phil McTaggart) treated me well and I will recommend them to friends. I have used Auto Brokers in the past and this was the first time I "went at it on my McTaggart) treated me well and I will recommend them to friends. I have used Auto Brokers in the past and this was the first time I "went at it on my own" with a dealership in almost 10 years. I was happy with the experience. More

When we entered the car dealership, we did not expect to leave with a new car. We have been told that our credit is not good enough to purchase a car at this time. However, Mr. Clark was able to help us pur leave with a new car. We have been told that our credit is not good enough to purchase a car at this time. However, Mr. Clark was able to help us purchase a car. Not only we were able to buy a new car, but we succeeded in staying within our budget. More

Dealership provided honest and no hassle car purchase. There was no pressure at all. No lies and no surprises made it a pleasant experience. Ford products are the best on the market right now in my opini There was no pressure at all. No lies and no surprises made it a pleasant experience. Ford products are the best on the market right now in my opinion. We purchased a 2011 Ford Focus for better mileage over our previous Saturn Vue AWD. More

Working with Jordan was a pleasure. He spent at least a month looking for the perfect car, and once we found it, he made sure to get it in my price range. I purchased my previous car at Freeway Ford, and month looking for the perfect car, and once we found it, he made sure to get it in my price range. I purchased my previous car at Freeway Ford, and because of the amazing customer service I received from Jordan I would definitely return. John was fast and efficient in financing. More

They treated me with disrespect, said they fixed things TWICE that they didn't, didn't leave my car clean, did an "inspection" and when I got it I had no coolant or wiper fluid, filled my tires with nitrog TWICE that they didn't, didn't leave my car clean, did an "inspection" and when I got it I had no coolant or wiper fluid, filled my tires with nitrogen and didn't mention it, lied about how much it would be when I asked what the final total cost would be. It's worth the time and effort to go to any Ford dealer that's farther away. More

Dustin was very friendly and was straight up wit the vehicle we were looking at. He went out of his way to make sure that the vehicle was prepped and clean. I would purchase another vehicle from Dustin vehicle we were looking at. He went out of his way to make sure that the vehicle was prepped and clean. I would purchase another vehicle from Dustin in the future. I had called prior to arrival to look at a vehicle that was listed on the website. Dustin was readily available and already had pulled the vehicle inside to look it over, after the test drive I gave Dustin all the information needed to complete the deal. Very satisfied with the purchase. More

Visited Freeway Ford to test drive a 2010 Explorer. I chose Freeway because they were close to my office. I visited another dealership, that will remain nameless, to possibly purchase a specific 2010 Ex chose Freeway because they were close to my office. I visited another dealership, that will remain nameless, to possibly purchase a specific 2010 Explorer and the experience was uncomfortable at best. I called Freeway to inquire about the vehicle I took on a test drive. The salesman new I had a specific color in mind and he found the same vehicle, shipped it in from out of town the next day for me to look at. I purchased the Freeway Ford vehicle comparably equipped, cheaper with lots better service. The experience was pleasant. Thanks Freeway. More

Dustin Gonzales and Freeway Ford took care of all our needs in a short amount of time. His customer service and knowledge is unparalled. We have bought numerous vehicles from Dustin and Freeway Ford and needs in a short amount of time. His customer service and knowledge is unparalled. We have bought numerous vehicles from Dustin and Freeway Ford and have always been completely satisfied. We will continue to buy all of our vehicles at Freeway Ford because they are they best. More