Freeway Ford - Service Center

Job well done Service and recall work done on a timely basis, and appears to work fine for the first 1,500 miles (this past week-end). Will come again. Service and recall work done on a timely basis, and appears to work fine for the first 1,500 miles (this past week-end). Will come again. More

Recall work and engine and airbag issue. Replaced rear toe link per recall. Replaced wiring harness on rear airbag after reading codes. Did diagnostic on check engine light. Determined could Replaced rear toe link per recall. Replaced wiring harness on rear airbag after reading codes. Did diagnostic on check engine light. Determined could have been bad fuel or debris in injector. Dean explained things very well and supplied us with a rental for the weekend till they could finish. Overall a very good experience. More

Excellent customer service Scheduling a service that was covered under my warranty was easy and fit into my schedule. The staff were efficient and got me through the process qu Scheduling a service that was covered under my warranty was easy and fit into my schedule. The staff were efficient and got me through the process quickly. I was pleasantly surprised by the BONUS. A car wash! More

Excellent Service I brought my truck in to have the Advancetrac serviced. The problem was with the throttle body which apparently isn't covered under the power train wa I brought my truck in to have the Advancetrac serviced. The problem was with the throttle body which apparently isn't covered under the power train warranty (not very happy with Ford about that). Brian the service mgr was very empathetic with the situation and really took care of us. I was happy with the service that they provided and the truck is working great. The work was completed in a timely manner as well. More

Above and Beyond It's kind of nice going to a great service area when you have to go to a dealership with related repairs instead of the standard auto repair shop. Our It's kind of nice going to a great service area when you have to go to a dealership with related repairs instead of the standard auto repair shop. Our Explorer had a few various Ford Explorer specific problems that they were able to fix and run diagnostics for future reference. I bump that up against what prior auto shops have told me and found they really didn't know and needed to rip everything apart, then would need to order the Ford part anyway. so if you want to go to a dealership and get it done right the 1st time without leaving your car for a week, I recommend Freeway Ford - it was a very positive experience. It beats Tousley, Midway and a third one up in Brooklyn Park I cant remember- hands down. More

2018 Escape I feel the service provided was done correctly. I still double check when I return home, that’s the habit of a former mechanic. The staff are friend I feel the service provided was done correctly. I still double check when I return home, that’s the habit of a former mechanic. The staff are friendly and helpful. More

sent hevicle in for recalls and and alignment. Tyler did a great job, got the repairs completed as promised! Delivers on his promise. would definitely recommend this dealer! From the General Manage Tyler did a great job, got the repairs completed as promised! Delivers on his promise. would definitely recommend this dealer! From the General Manager Rob Stewart on down the line this dealer has delivered. More

Did Not Fix problem and not told until after I paid the Bil Had vehicle in to diagnose front end clunking noise. Service recommended some front end work and while doing the work suggested front brake pads and Had vehicle in to diagnose front end clunking noise. Service recommended some front end work and while doing the work suggested front brake pads and later thought we should do rear break pads as well. Thought I'd save an extra trip in and a day without a vehicle. Took an extra day to get it all done. $2,200 dollars later as I was paying the bill Paul mentions that the clunking sound is still there and I'd have to set another appointment and pay another diagnosis fee to investigate further!!!!!!!!!! Absolutely unbelievable!!!!! I was called by Freeway Ford on Monday for feedback. I shared my experience with her and said she'd pass on to the Service manager who will probably contact me. It's Friday and no such contact. Again, unbelievable!!!!!!!! More

Got the job done Service is good, price is fair. We would come back based on the service manager we worked with. He was cordial, informative and was not pushy. Service is good, price is fair. We would come back based on the service manager we worked with. He was cordial, informative and was not pushy. More