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Freeway Ford - Service Center

Bloomington, MN

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507 Reviews

507 Reviews of Freeway Ford - Service Center

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April 18, 2019

Taking care of my Escape Freeway Ford has done all my maintenance on my Escape. They make sure I keep it in top notch condition with the maintenance that needs to be done. Tha More

by Terri Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Odell
Apr 23, 2019 -

Freeway Ford responded

Hey Terri, thanks for being such a loyal customer. Happy to provide quality service on your Escape every time we do maintenance. If there is anything you need in the future feel free to reach out to us. We hope to be of service to you again! Take care!

April 18, 2019

Recall service and explanation Dean took time to explain what the issue and risk was Although I hadn’t used this option I agree the fix is warranted for future use More

by hirschwalds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Gustafson
Apr 24, 2019 -

Freeway Ford responded

Dean is a dedicated worker of top notch service. Happy to read this review and see he provided excellent service for you and your vehicle. If there is anything we can do for you in the future feel free to contact us. We hope to be of service to you again! Take care!

April 17, 2019

Oil Change They were quick and did everything I asked, including washing which has often been missed in the past. I love the Saturday quick lane option. More

by PH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Apr 23, 2019 -

Freeway Ford responded

Hey PH, happy to read this review that we provided quality service to your vehicle. If there is any other way you need assistance in the future feel free to contact us. We hope to be of service to you again! Take care!

April 17, 2019

Friendly and Quick service! Quality service with a smile. Great experience working with the Jon Fern. Wait time was exactly as he stated and always kept me informed on the progre More

by ROSSEPJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My mechanic , Jonathan Fern
Apr 23, 2019 -

Freeway Ford responded

Hey Rosse, happy to read this review and see that Jon provided you with quality and exceptional service. That was also completed in a timely manner. If there is any other way we can assist you in the future feel free to contact us. We hope to be of service to you again! Take care!

April 13, 2019

This is the first time i had the best serivce. Jonathan Fren Jonathan Fren give great service and this is the Best service I have got out of freeway ford. Much Better then Walter. Will be back More

by BALPERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Apr 23, 2019 -

Freeway Ford responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

April 11, 2019

Helpful Advisor Walter Odell took time and care showing me tips on using digital computer accessories on my 2018 Fusion. He was very patient and professional. More

by VAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Odell
Apr 15, 2019 -

Freeway Ford responded

Val, we appreciate your feedback of our Staff's outstanding service! It is great to hear our Staff took such great care of you! We hope to see you here again!

April 09, 2019

Every mechanic is entitled to a bad day but why me? Brought in for a recall and after picking up truck the check engine light was on and it had hardly any power in fact it wouldn’t start two separate ti More

by BECKY.MCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Gustafson
Apr 12, 2019 -

Freeway Ford responded

Becky, thanks so much for taking the time to share your experience! We appreciate the positive review and look forward to seeing you again!

April 08, 2019

Muffler The time to get in for service was over a week, which seemed like too long to get in. Was happy that after I left and my engine light went one that I More

by SHEILA.BERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sundberg
April 05, 2019

Great service Great job as always. It was a fine day outside everybody was just super. Stop in for the great coffee and friendly faces. Oil change. More

by THESTOOGES2707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Apr 12, 2019 -

Freeway Ford responded

Hello, we're glad you enjoyed your experience with us! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to see you here again down the road!

April 05, 2019

Service department I"m very pleased with the service I received from all of the staff. I could not ask for better service. Jonathan explains everything and in a manner More

by MIAP5711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Apr 12, 2019 -

Freeway Ford responded

Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!

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