Back

Freeway Ford - Service Center

Bloomington, MN

not yet
rated
507 Reviews

507 Reviews of Freeway Ford - Service Center

Sort by
April 05, 2019

Fast efficient service Tyler (service writer) took care of everything. I had a great experience. I would highly recommend Freeway Ford, and specifically Tyler Sundberg as a More

by TOMSUNDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sundberg
Apr 12, 2019 -

Freeway Ford responded

Hello, we're happy to hear you had a great experience with Tyler! We appreciate your business and hope to be of service to you again!

April 03, 2019

General maintenance-new tires and brake cleaning The employees there are very kind and explain things thoroughly to me. Since I am a female, sometimes it is hard to find mechanics that I can trust. More

by mresni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Odell
April 02, 2019

Engine Freeway did a great job finding the problem and getting to the botton of it. They changed the Engine while we where able to drive a rental car. More

by LUTHNRIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Gustafson
Apr 09, 2019 -

Freeway Ford responded

Luthnrider, it is great to hear that we were able to go above and beyond your expectations and really help you out with servicing your vehicle! We look forward to seeing you again! Take care!

April 01, 2019

Oil Change Service was completed in a timely manner. Jonathan was very friendly & professional. Customer service at Freeway Ford is always exceptional - I would More

by Elizabeth R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Apr 09, 2019 -

Freeway Ford responded

Elizabeth, thank you for taking the time to leave us your review and response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your automotive experience reflected this. Have a great day!

March 31, 2019

Great Service! I was greeted immediately. I did not feel pressured in any way. The salesman answered all my questions and concerns. He stayed with me during the More

by QUEENOFFLOWERS65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shocinski, Rob Stewart
March 30, 2019

Quick lane service Went in for regular oil change and whatever other service was due, based on lifetime oil change agreement when we purchased the car. More work was nec More

by CHOA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Odell
Apr 08, 2019 -

Freeway Ford responded

Choa, we really appreciate you taking the time to leave us feedback on your visit! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

March 28, 2019

Just fine. Jonathan was so friendly, smiled a lot, was on top of things, moved quickly, seemed to have the respect of the guys working under him & was keeping th More

by MML789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
March 27, 2019

Oil change Car wash broken. Waited 15 minutes to check in. Only 4 mechanics working. Took almost 2 hours. Heard some swearing from one of the bays. I didn’t th More

by CARY.ZAHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walter Odell
Apr 12, 2019 -

Freeway Ford responded

Hello Cary, thank you so much for the rating! We regret that there were aspects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further. Thank you again, take care!

March 27, 2019

Oil change Everyone was very friendly, kept us updated on the progress. The work was done in the time as stated. The waiting area and their work space was kept c More

by JAQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Stumpf
Apr 08, 2019 -

Freeway Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 25, 2019

Oil Change I was in for the manager's special in order to get my oil changed and tires rotated. The work took less time than I was told, which, of course is a go More

by diane.amell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I haven't a clue who I worked with, other than it was the service department.
Mar 27, 2019 -

Freeway Ford responded

Hello Diane, we're so glad to hear your service went well! Thanks for taking the time to share this experience. We are always more than happy to assist you if anything else comes up. Take care!

...
22
...