Freeway Ford - Service Center

Johnathan Fern / Oil Change / Hassle-Free Johnathan was very friendly to my wife, Heather Roark. He provided her a rental, free of charge, which she very much appreciated so she didn't have t Johnathan was very friendly to my wife, Heather Roark. He provided her a rental, free of charge, which she very much appreciated so she didn't have to wait for her service. We like how Freeway Ford always washes her Explorer too. It was nice for the process to be so easy and convenient. More

Oil & Filter Change I Always receive great Customer Service from Walter Odell. He got me in and out so quick I was not late for work and that was greatly appreciated. Alw I Always receive great Customer Service from Walter Odell. He got me in and out so quick I was not late for work and that was greatly appreciated. Always explains my bill so there is no surprises. He is great to work with and reflects nicely for Freeway Ford as an employee. More

Oil change As always ecxellent service and no up selling trying to get me to do a sevice I may not need at this time. Pressure free and I love it As always ecxellent service and no up selling trying to get me to do a sevice I may not need at this time. Pressure free and I love it More

Recall I came in for a air bag recall and they were very quick to replace it. They have one of the best customer lounges that i have seen. I came in for a air bag recall and they were very quick to replace it. They have one of the best customer lounges that i have seen. More

Quick Lane I was able to stop in without an appointment and they finished the service in less time than the estimated quoted time. When I left I had the knowled I was able to stop in without an appointment and they finished the service in less time than the estimated quoted time. When I left I had the knowledge that they had checked everything and my car was in good running condition. More

Plowing My power steering unit went out while I was plowing on Saturday, I brought my truck in on Monday they replaced the power steering unit and they had it My power steering unit went out while I was plowing on Saturday, I brought my truck in on Monday they replaced the power steering unit and they had it ready for me to plow that same day. More

Friendly Service I went to the quick lube to get a couple of things worked on. The tech had a issue getting a part off my car which caused a delay. I was kept inform I went to the quick lube to get a couple of things worked on. The tech had a issue getting a part off my car which caused a delay. I was kept informed of the delay and they also explained why. I was also given an apology which was not necessary. Great overall experience More

Excellent Treatment! Service was timely; sales assistance was what I needed to know. trying to decide if I should buy lease or lease new car in this coming year. Service was timely; sales assistance was what I needed to know. trying to decide if I should buy lease or lease new car in this coming year. More

Completely Wonderful I have been going to this dealership for 10+ years now for all my leasing and service needs. I will never shop anywhere else. These folks are that att I have been going to this dealership for 10+ years now for all my leasing and service needs. I will never shop anywhere else. These folks are that attentive and wonderful to work with. The service appointment I had as a walk in was convenient, expedient, and very chilled. I highly recommend this dealership. More

Customer Service with a smile Jonathan was very easy to work with on a routine "Manager's Special" service. He also was observant enough to catch that my vehicle had a recall on t Jonathan was very easy to work with on a routine "Manager's Special" service. He also was observant enough to catch that my vehicle had a recall on the airbag and offered to fix it during this service. I appreciated that very much. Plus I enjoyed his sense of humor. More