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Freeway Ford - Service Center

Bloomington, MN

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507 Reviews

507 Reviews of Freeway Ford - Service Center

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February 15, 2019

Great,fast service WENT IN FOR QUICK CHANGE OIL FILTER AND TIRE ROTATION IT WAS FAST FRIENDLY.. ALSO FOR TWO RECALLS DONE.. THANKS I WAS IN AND OUT.. IN AN HOUR WHILE W More

by Rbehr1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sundberg, Jonathan Fern, Walter Odell, Ryan Neis, Dean Gustafson, Bryan Stumpf
Feb 21, 2019 -

Freeway Ford responded

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2019

This could have been an expensive day I brought in my 2015 F150 to check out why my front and was acting up. I have 73000 miles on this truck. When the service agent "Dean " called me to t More

by D.HAUTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sundberg, Dean Gustafson
Feb 21, 2019 -

Freeway Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. At Freeway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

February 14, 2019

Excellent service. Vehicle was done in time promised. Quick turnaround on first oil change. Walter is a friendly and knowledgeable service writer.Truck was also washed and ready to go in the time promised More

by THEHIRTES05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Ross, Walter Odell
Feb 18, 2019 -

Freeway Ford responded

Hello, we're happy we could help with your oil change! Thank you for the kind comments about our staff, and we hope to be of service to you again. Take care!

February 14, 2019

Quick and easy. Quick Lane gave great service and were very friendly and answered all my questions. I would deffenatly work with John again. Will be back soon. More

by sgrausam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Feb 15, 2019 -

Freeway Ford responded

Thanks so much for taking the time to share your experience! We appreciate the positive review and look forward to seeing you again!

February 11, 2019

Oil change Good job, the staff accommodated my late arrival on a Saturday and completed the work in time for my pick up. Thanks. Pretty simple work. More

by THOMSCHUBBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember who I spoke to.
Feb 15, 2019 -

Freeway Ford responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you again, have a great day!

February 10, 2019

Service All service performed on time with no price surprises....the carwash after is a nice touch as well but the main thing is the staff is knowledgeable an More

by brightx5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Neis
Feb 15, 2019 -

Freeway Ford responded

Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!

February 10, 2019

Great Had a lot of maintenance to get done and the staff were very nice. Spent a few hours there and they showed me the condition of the parts getting repla More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Odell, Bryan Stumpf
Feb 15, 2019 -

Freeway Ford responded

Josh, thank you for your review! We're glad to know that your experience was satisfying. Have a wonderful day!

February 09, 2019

Dean the diesel wizard My diesel 350 was in great hands with Dean. He diagnosed the loss of power I had on the coldest day in 23 years and it wasn't due to diesel gelling. More

by TWODAZE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Gustafson
Feb 12, 2019 -

Freeway Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! If there is anything else we can do to assist you, please let us know! Take care!

February 07, 2019

Friendly, prompt service. Thorough explanation of work done. Professional & personable. Waited in larger waiting room. Great coffee choices. Popcorn a plus. Comfortable chairs. More

by Judes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of names., Jonathan Fern
Feb 11, 2019 -

Freeway Ford responded

Judes, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It is great to hear our Staff took such great care of you! We hope to see you here again!

February 06, 2019

Right in Got me right in for a new battery, was very surprised at the cost, less expensive than I thought and better warranty than most. Nice More

by JLGRASTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Fern
Feb 11, 2019 -

Freeway Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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