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507 Reviews of Freeway Ford - Service Center
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February 06, 2019
Great service! Always polite and quality work done. I love that they make sure all my car's fluids are topped off and run it through the car wash so it looks and dri Always polite and quality work done. I love that they make sure all my car's fluids are topped off and run it through the car wash so it looks and drives as good as new! More
by Boltikerin
Verified CustomerEmployees Worked With
Don't recall
February 06, 2019
Great experience My service experience exceeded expectations. I dropped off the car on a Sunday with no appointment and it was done by Monday night. A very easy proces My service experience exceeded expectations. I dropped off the car on a Sunday with no appointment and it was done by Monday night. A very easy process. More
by ERIC S
Employees Worked With
Dean Gustafson
February 06, 2019
Slow, Tough to work with Bad customer service. Will no longer be coming to this ford dealer anymore. I had to call to get update as to why my car was not done, when I needed Bad customer service. Will no longer be coming to this ford dealer anymore. I had to call to get update as to why my car was not done, when I needed it by the weekend. My car also came back with change engine oil light when I just got the oil changed a week prior. Also they did not inform me they had to jump my car to start it when I picked it up, which ended in me having to call them 15 min later to come jump me. More
by mnguy0909
Employees Worked With
Dean Gustafson
February 04, 2019
Very good. Great job by all. All the employees were friendly and helpful. The work was done correctly and on a timely basis. I was kept up to date throughout Great job by all. All the employees were friendly and helpful. The work was done correctly and on a timely basis. I was kept up to date throughout the process. More
by ToG
Employees Worked With
Dean Gustafson
February 02, 2019
Routine maintenance, I appreciate seeing a familiar face the Familiar person helps me know that he knows what is needed and other work done before was great, so I knew my car was in good hands. Familiar person helps me know that he knows what is needed and other work done before was great, so I knew my car was in good hands. More
by Shar
Employees Worked With
Jonathan Fern
February 01, 2019
Happy with turn around! Not happy with the number of recalls by Ford , but very happy with the turn around. Was questioned why I was there after going into lobby for a cup of Not happy with the number of recalls by Ford , but very happy with the turn around. Was questioned why I was there after going into lobby for a cup of coffee. More
by DANIESTEV2
Employees Worked With
Tyler Sundberg
January 31, 2019
Ford Escape service I worked with Tyler and he was extremely friendly and upfront with the service. I would definitely recommend Freeway Ford to all of my friends and fam I worked with Tyler and he was extremely friendly and upfront with the service. I would definitely recommend Freeway Ford to all of my friends and family members. More
by spsayer
Employees Worked With
Tyler Sundberg
January 31, 2019
The work was done timely Brought Mustang in for airbag recall. The work was done timely. However, the service personnel could use a little customer service 101. When calling Brought Mustang in for airbag recall. The work was done timely. However, the service personnel could use a little customer service 101. When calling for the appointment, the individual on the phone had no "friendliness" in his voice. Sounded like he was mad. When I picked up my vehicle, the woman at the cashier's desk was very friendly and the individual who brought my car around was equally as nice. However, when I went into the service area to ask the price of a couple of things, the service guy, again, was not very friendly. Not even a hello. All I got was "Can I help you?" Kind of rude. More
by Sharon D.
Employees Worked With
Ryan Neis, Bryan Stumpf
January 31, 2019
warranty work I was having warranty work done. Everyone was most courteous, down to those that gave me a ride home and back. Very satisfied. Thank You I was having warranty work done. Everyone was most courteous, down to those that gave me a ride home and back. Very satisfied. Thank You More
by mac2kern
Employees Worked With
Dean Gustafson
January 30, 2019
faster than expected At first they told me it would be about a week until they got to my vehicle. They called me the next day telling me it was complete. Much better than At first they told me it would be about a week until they got to my vehicle. They called me the next day telling me it was complete. Much better than I expected More
by JWEVERKA
Employees Worked With
Dean Gustafson
