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507 Reviews of Freeway Ford - Service Center
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January 09, 2019
Your quick or express service is no longer quick or fast. Why are you using your quick service program to do your recalls? Don’t you realize that your customers like being able to stop by and get their new ca Why are you using your quick service program to do your recalls? Don’t you realize that your customers like being able to stop by and get their new car purchased from you serviced. When I stopped by to get my new car serviced and was told it would be a two hour wait. If you are going to be doing this I suggest that you allow any new car customers to make an appointment to get cars serviced. I thought this was started as a convenient service for your customers. More
by SLARUSA
Verified CustomerEmployees Worked With
I buy new cars from Pat Martin. He’s good.
January 09, 2019
Warranty work Great communication with Dean Service completed within windows provided Excellent team lead by Dean Vehicle returned with detailed descriptions o Great communication with Dean Service completed within windows provided Excellent team lead by Dean Vehicle returned with detailed descriptions of work performed Thanks Ford service! More
by hirschwalds
Employees Worked With
Bill Campbell , Dean Gustafson
January 08, 2019
Good service they fixed the problem quickly and i got my car back running better than it was before i needed the repair. i would recommend sending your ford here. they fixed the problem quickly and i got my car back running better than it was before i needed the repair. i would recommend sending your ford here. More
by tom.sitzman
Employees Worked With
Dean Gustafson
January 07, 2019
Great service, good deal. Jonathan provided a completed explanation of the battery service. The car was ready at the time he said it would, including a free car wash. The cos Jonathan provided a completed explanation of the battery service. The car was ready at the time he said it would, including a free car wash. The cost was reasonable, and at the price he mentioned when I dropped the car off. Once again, great service, good deal. More
by PROWN29
Employees Worked With
Jonathan Fern
January 04, 2019
Great experience Tyler was awesome to work with. I thought he was very professional, organized, and friendly. Great customer service experience. Would recommend Freew Tyler was awesome to work with. I thought he was very professional, organized, and friendly. Great customer service experience. Would recommend Freeway Ford to a friend. More
by justinsaeger
Employees Worked With
Tyler Sundberg
January 04, 2019
Service My service experience with Tyler was very pleasant and made my holiday travels less stressful. I would recommend the service department or anyone I kn My service experience with Tyler was very pleasant and made my holiday travels less stressful. I would recommend the service department or anyone I know. More
by Sprussell
Employees Worked With
Tyler Sundberg
January 02, 2019
Very Little Effort to speed the process My vehicle was initially mis-diagnosed by the service department, which resulted in it taking about three weeks to do what should have taken no more t My vehicle was initially mis-diagnosed by the service department, which resulted in it taking about three weeks to do what should have taken no more than three days. Lots of excuses, very little communication and now I finally have it back and do not believe they correctly fixed my car. There is MUCH more road noise that there used to be and the wheels seem to vibrate once you get on the freeway. Nothing like what it drove like in the past. Very disappointing experience. More
by ROD.RASSMAN
Employees Worked With
Dean Gustafson
January 01, 2019
Recent service Although I disagree with this recent fascination about everyone's opinion, the service I received from them was performed quickly and professionally. Although I disagree with this recent fascination about everyone's opinion, the service I received from them was performed quickly and professionally. Please do not ask for another review, the reason for being in business is to treat your customer fairly. My experience with Freeway Ford has been wonderful since my first purchase in 1986. More
by BLBLOOMQUIST
Employees Worked With
Walter Odell
December 31, 2018
Jonathan was awesome Jonathan F was very helpful and went above and beyond to make sure my car had everything it needed to run perfectly! Great great service Jonathan F was very helpful and went above and beyond to make sure my car had everything it needed to run perfectly! Great great service More
by mns556
Employees Worked With
Brian Steinhorst, Jonathan Fern
