Freeway Ford - Service Center

Best service Polite, goes out of his way to help. Excellent service. Above and beyond. Fits me in the schedule when I need their help. Respectful to me and his cow Polite, goes out of his way to help. Excellent service. Above and beyond. Fits me in the schedule when I need their help. Respectful to me and his coworkers. More

Oil Change/Tire Repair Excellent Service, Quick Service did not wait long, Gave me information on area's they recommand service for. Very Educated Tech's Walter Odell Emp Excellent Service, Quick Service did not wait long, Gave me information on area's they recommand service for. Very Educated Tech's Walter Odell Employee that helped me went above and beyond to help me out with my tire and filled me in on any service needed in the future and greatly appreciated his knowledge and customer service skills. Employee's like Walter Odell reflect very good on Freeway Ford for me to recommand your location to others needing Car service or Car purchase. Very happy customer! Karina Henriksen-Mundo More

Service review. I brought my car in for routine service (oil change). I was greeted immediately upon entering the facility, and explained what I wanted done. The pa I brought my car in for routine service (oil change). I was greeted immediately upon entering the facility, and explained what I wanted done. The paperwork was done quickly, and my car was taken to a service bay. The service manager reviewed the work done, and explained some further work that needed to be performed (will be done at a later date). The work was done in a timely manner, the manger was courteous, professional. Very pleased. More

Paid for a diagnosis of car's issues. Diagnosis shows the issues I am having with my vehicle, but no one seems to be able to fix it. Expensive and still not working properly. Diagnosis shows the issues I am having with my vehicle, but no one seems to be able to fix it. Expensive and still not working properly. More

Done right and fast Freeway Ford gave me a fast appointment and transportation to and from the shop to work which was much appreciated! I also liked the fast checkout tim Freeway Ford gave me a fast appointment and transportation to and from the shop to work which was much appreciated! I also liked the fast checkout time with hot coffee! More

Great service, fast, professional and friendly. I use Freeway Ford exclusively now. They help me take good care of my Escape. they are always friendly, fast and they know what they are doing. I use Freeway Ford exclusively now. They help me take good care of my Escape. they are always friendly, fast and they know what they are doing. More

Oil Change They were all great!! I am always happy to bring my car back to the dealer, they know the history on my car. I always get exceptional customer servic They were all great!! I am always happy to bring my car back to the dealer, they know the history on my car. I always get exceptional customer service and they do the best job. More

service There needs to be at least 2 people at the desk to help customers. When there is a line of people. or at least someone that can be paged to help. There needs to be at least 2 people at the desk to help customers. When there is a line of people. or at least someone that can be paged to help. More

Excellent Great job! I came in on a Thursday with a whine under the hood that I thought would be a quick fix. Since regular service was booked out for a week Great job! I came in on a Thursday with a whine under the hood that I thought would be a quick fix. Since regular service was booked out for a week they sent me to quicklane. Jonathan took a look and thought it was the tensioner/belts and would get it fixed on Friday. I said this would work as I had to have my truck by Friday at 6:00 to go out of town. After discovering it was actually the water pump, a more intensive repair, they could not get it done until Monday. Jonathan set up a rental truck that I was able to take for the weekend. The tensioner and waterpump as well as the rental were all covered under warranty and my truck was done on Monday as promised, 4 days before I could even have regular service schedule a time to look at it. Jonathan kept me updated and did everything he could to get this done as soon as possible. Outstanding customer service! Best i’ve ever had in dealing with vehicle repairs! More

Quick Service Ctr. Very friendly and professional. They Always tell me what needs to be done. And prices are good and I know it will be professional and done right. Very friendly and professional. They Always tell me what needs to be done. And prices are good and I know it will be professional and done right. More