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507 Reviews of Freeway Ford - Service Center
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November 24, 2018
I thought they were very nice and worked fast! I liked their service and their friendly manner was so refreshing! Don't change! I will most definitely bring my car back again because I enjoyed the I liked their service and their friendly manner was so refreshing! Don't change! I will most definitely bring my car back again because I enjoyed the service atmosphere. More
by SUZI Q
Verified CustomerEmployees Worked With
Jonathan Fern
November 24, 2018
Too many returns to shop. Took over 3 weeks to repair transmission which was under warranty, did receive loaner car. Though it took a very long time it was not major inconvenie Took over 3 weeks to repair transmission which was under warranty, did receive loaner car. Though it took a very long time it was not major inconvenience. Needed to return twice for issues connected to their service recall. Inconvenient since they do not have loaner cars for items which connected to their initial repair. Did not feel respected by Ryan. I am still dealing with potential issues connected to prior repair. Should have option for loaner and if not under warranty then user pays for use of car. More
by Angela46
Employees Worked With
Ryan Neis, Dean Gustafson
November 24, 2018
Always friendly and expert staff to meet your expectations. Appointment was easily made to drop off new F-150 to have Linex bedliner installed. Loaner was ready to go and truck was done,ready for pickup sooner Appointment was easily made to drop off new F-150 to have Linex bedliner installed. Loaner was ready to go and truck was done,ready for pickup sooner than expected. More
by THEHIRTES05
Employees Worked With
Tim Ross, Dean Gustafson
November 23, 2018
Mgr Coupon..Express Lane My experience was courteous, efficient and I was very satisfied with my service. I would definitely recommend Freeway Ford. Walter in service depart My experience was courteous, efficient and I was very satisfied with my service. I would definitely recommend Freeway Ford. Walter in service department was extremely helpful. More
by bootzer83
Employees Worked With
Walter Odell
November 22, 2018
Event-Saving Service My Escape developed an exhaust system issue on Tuesday before Thanksgiving. This certainly put my Wednesday travel plans at risk. But, Service Manager My Escape developed an exhaust system issue on Tuesday before Thanksgiving. This certainly put my Wednesday travel plans at risk. But, Service Manager Brian, QuickLane Manager Walter Odell and the QuickLane team took me in and had me on the road before noon Wednesday. Awesome job, guys. You probably cemented my next vehicle purchase from Freeway Ford. More
by DJBIERMAN
Employees Worked With
Walter Odell
November 22, 2018
Fabulous employees and service! The employees are so friendly, efficient, and helpful! I trust them 100% with all of my automotive needs, and have found scheduing service to be incre The employees are so friendly, efficient, and helpful! I trust them 100% with all of my automotive needs, and have found scheduing service to be incresibly easy! I have have never been disappointed! More
by JCBELIEVER742
Employees Worked With
Jonathan Fern, Dean Gustafson
November 22, 2018
Great service Excellent service, gave me options constant communication regarding the process of servicing my car. Always pleasant, knowledgeable and courteous. I h Excellent service, gave me options constant communication regarding the process of servicing my car. Always pleasant, knowledgeable and courteous. I have bought my last 3 cars at freeway Ford. More
by PATVITALE66
Employees Worked With
Dean Gustafson
November 21, 2018
Great customer service Tyler was helpful, calm, courteous and made sure that the repair was done right. He answered all questions I had, and got me in for service quickly ev Tyler was helpful, calm, courteous and made sure that the repair was done right. He answered all questions I had, and got me in for service quickly even during a very busy time for them. More
by LMW
Employees Worked With
Tyler Sundberg
November 21, 2018
30M service I was very pleased with my experience. No one gets a 5 Star rating from me because there is always room for improvement by everyone. I was very pleased with my experience. No one gets a 5 Star rating from me because there is always room for improvement by everyone. More
by BRAUSCH0
Employees Worked With
Walter Odell
November 21, 2018
10k service Using the Quick Lane service worked out well. There wasn't any noticeable wait time and completed when expected. Everything was explained after wor Using the Quick Lane service worked out well. There wasn't any noticeable wait time and completed when expected. Everything was explained after work was done and Jonathan said to call and see if there were any recalls or such as why the display goes haywire ocassionally. More
by Paul N.
Employees Worked With
Jonathan Fern
