507 Reviews of Freeway Ford - Service Center
Thanksgiving breakdown My vehicle would not start Thanksgiving Day. I called ford road side had it towed to Freeway Ford. I came in the next morning and Matt the service a My vehicle would not start Thanksgiving Day. I called ford road side had it towed to Freeway Ford. I came in the next morning and Matt the service advisor already had the car diagnosed and getting repaired under warranty and no charge to me. It was a quick and painless repair! More

Great Service I took a loss on my 2014 Ford Fiesta that I bought at Rusty Eck in Wichita, KS and ended up with negative equity. I’ve had a nightmare of transmission I took a loss on my 2014 Ford Fiesta that I bought at Rusty Eck in Wichita, KS and ended up with negative equity. I’ve had a nightmare of transmission problems including being completely stranded with my new fiesta multiple times and having to lose out out on pay from work. Finally, my fiesta completely stopped running and I had to have it towed with no choice but to move on. I couldn’t be happier with The service that was provided to me at Freeway Ford from Andy and Thomas while choosing a new vehicle to lease. I appreciated them educating me on the leasing process to help me out of my upside down loan. When I bought my 2014 Fiesta car new in KS I trusted Ford that I had a safe car for life. I never thought starting at 30,000 miles I would have transmission issues and at 57,000 miles I would have to consider a loss. I will never buy a new car again. I do sincerely appreciate Thomas and Andy for their help when I came to them helpless. Thomas and Andy were great at educating me at what was best for me and assisting me into a new leased ford vehicle and I enjoyed it. it’s people like Andy and Thomas that keep people coming back to Ford. More
Staff not friendly I have been going to this dealership over the last 5 years and it seems they used to be a lot nicer and the workmanship used to be better. I have been I have been going to this dealership over the last 5 years and it seems they used to be a lot nicer and the workmanship used to be better. I have been trying to give this place chance over chance but the staff in the quick lube are not friendly at all I have been going here to get oil changes done and the people at the desk are very unfriendly especially the women the manage Patric tries but even he is not real personable. I would not recommend going here unless your in need. I wish the other ford dealership wasn’t so far away but guess I will be doing the journey instead. More
Brakes, bettery, tires Freeway Ford’s service is convenient, reliable, fast and excellent. No matter what the issue is with my Fusion, the time to examine concerns, explain Freeway Ford’s service is convenient, reliable, fast and excellent. No matter what the issue is with my Fusion, the time to examine concerns, explain options then repair is thorough and well done! More
AWESOME !! I have my car's oil changed all the time at Freeway Ford ...they are fast, friendly and fabulous !! I'm always greeted with a warm welcoming smile an I have my car's oil changed all the time at Freeway Ford ...they are fast, friendly and fabulous !! I'm always greeted with a warm welcoming smile and always treat me like I am their only customer. It was my birthday on October 14th so the last thing I wanted was to spend the afternoon getting the oil changed, well...NO WORRIES, in and out before I could even find anything good on the TV...lol THANKS GUYS !!! More
Very happy with the work Had my car service and the person who checked me in was very friendly and my service was completed in a short time. Asked me if I wanted my car washed Had my car service and the person who checked me in was very friendly and my service was completed in a short time. Asked me if I wanted my car washed and did that for me. Looked great! More
Excellent service. I brought my Taurus into the Quick Lane for service on Saturday, Octerber 14th. The service was quick and courteous. I was totally satisfied. Excellen I brought my Taurus into the Quick Lane for service on Saturday, Octerber 14th. The service was quick and courteous. I was totally satisfied. Excellent service. More
Fantastic Service On Oct 4, I pulled into the Quick Lane with a Tire Pressure Light on and the feeling that the left rear tire was slowly losing air. The crew at Freewa On Oct 4, I pulled into the Quick Lane with a Tire Pressure Light on and the feeling that the left rear tire was slowly losing air. The crew at Freeway Ford helped immediately and found that the outer bead was leaking and the valve stem needed to be replaced. Within 30 minutes, everything was fixed and I was back on the road. The service advisor Louis Hardin and the mechanic couldn't have been more accommodating. Very professional, friendly, and courteous. Excellent to work with. Thank you! More
Oil Change I sent my dad and his friend to come get the oil change for me and they were taken care of. The ease of this for them was great. I sent my dad and his friend to come get the oil change for me and they were taken care of. The ease of this for them was great. More
Good service Quicklane service was very quick! Oil change, tire rotation, & other inspections, then I was off. Very personable guy who kept me informed & gave good Quicklane service was very quick! Oil change, tire rotation, & other inspections, then I was off. Very personable guy who kept me informed & gave good advise with no pressure. Sorry i didnt catch his name. Thanks to all who helped! More