Freeway Toyota of Gilroy

Fast service. Clean waiting area with free fruit, snacks, and some drinks. Very satisfied with service. Clean waiting area with free fruit, snacks, and some drinks. Very satisfied with service. More

Did a great job with my vehicle and the advisor was straightforward and easy to communicate with. Great job straightforward and easy to communicate with. Great job More

vehicle was ready within one hour as promised, with water and snacks provided, staff friendly and snacks provided, staff friendly More

Your people Alex and Amber were top notch. Easy to deal with, very profesional. Unfortunatly the vehicle I purchased was misrepresened to me, and had a couple of issuses. Your, so-called, 18 Easy to deal with, very profesional. Unfortunatly the vehicle I purchased was misrepresened to me, and had a couple of issuses. Your, so-called, 182 point inspection failed big time, The vehicle was deliverd to me with a non-functioning heater and a intermittent fault in the Infotainment system. I discovered a rodents nest on top of the motor which I cleaned out and noticed rodent damage to the rightside insulation pad that covers the right rocker cover. There was something in the glove box that looks like chocolat and the truck bed was poorly cleaned with even a piece of trash left in it. I've returned the vehicle and was promised all would be taken care of by the sales manager who was quite humbled by everything. The vehicle has been in your possion for almost a week and I've not heard anything as of yet. Overall bad expierence with Freeway Toyota, Ba humbug. I would perfer to have a full refund of my money and be done with your organization. More

My experience here has always been positive and is the reason I keep coming back here for my vehicle's maintenance. reason I keep coming back here for my vehicle's maintenance. More

Very helpful Accommodate and work with our needs He went above and beyond to try and and meet our preference so we can make the purchase work above and beyond to try and and meet our preference so we can make the purchase work More

Most times I have great experience, but time I was not impressed. Communication was not clear, I was quoted 1 - 1.5 hours, but at the. 2 hour mark the routine oil change wasn’t complete. Although I am ac impressed. Communication was not clear, I was quoted 1 - 1.5 hours, but at the. 2 hour mark the routine oil change wasn’t complete. Although I am accustomed to things running behind this time no one communicated until a lady noticed me checking things out and actually went and found out for me. Please check my records to see who the service manager I worked with this time to possibly help them with their customer service. It was someone I had never worked with before and will make sure the next time I do schedule to use someone else More

Terrible. Will be my last purchased there. Sells guy that I had was the worse. They don’t care what you want, it’s what they want to sell you. On top of that t Will be my last purchased there. Sells guy that I had was the worse. They don’t care what you want, it’s what they want to sell you. On top of that the driver door had a scratch below door and they didn’t care, they supposed to fix it but didn’t. I now have new damaged door car? Unbelievable More

Freeway Toyota of Gilroy always helps me and my family out with the purchase of new cars, they make the process quick and easy without any problems. out with the purchase of new cars, they make the process quick and easy without any problems. More

Evelyn was professional and courteous explaining everything in detail. The staff in the lounge informed me that refreshments were available. I thoroughly enjoyed my visit everything in detail. The staff in the lounge informed me that refreshments were available. I thoroughly enjoyed my visit More