Freeway Toyota of Hanford

I do like bringing my car here for service. staff is friendly and a nice waiting area. The only issue I had was I had an appointment at 10:15 and I was a few minutes early. Someone came out qui staff is friendly and a nice waiting area. The only issue I had was I had an appointment at 10:15 and I was a few minutes early. Someone came out quickly to get my keys and tag my car they said to wait inside a service tech would check my car in. I waited 30 minutes and no one ever called me and my car was sitting in line still unmoved. finally at 11:00am I went up to the service tech and asked my name and said my paperwork was here and he had me sign it and he said it would be an hour for the oil change. I was a little frustrated because I had made an appointment for 10:15 and now at about 11:10 they had finally checked my car in. I totally get having to wait maybe 15 mins but when I have an appointment and having to wait 45 minutes before it was even checked in is not great. I have take both my cars here to be serviced because overall it is a pretty good service department. The service techs just need to check the cars in when they get there. More

Excellent customer service and I was pleased with all the teaching about my car warranty. teaching about my car warranty. More

Excellent service and service advisor are awesome and friendly people and helpful thank you for taking good care of my 2026 Sienna friendly people and helpful thank you for taking good care of my 2026 Sienna More

Went in for a smog check and every thing Went great service didn't take long at all service didn't take long at all More

Excellent service great communication met all my expectations easy transaction Mark is an asset to this dealership expectations easy transaction Mark is an asset to this dealership More

Very fast. Michael was really helpful and communicated quickly. I had an appointment to drop off my van at 1:30 but couldn’t and I was able to drop it off earli Michael was really helpful and communicated quickly. I had an appointment to drop off my van at 1:30 but couldn’t and I was able to drop it off earlier. The van was ready at 1 and saved me a trip since I was still in Hanford. Thank you so much!. More

Dealership is the best around! They stay open late which is perfect because most are closed before I get out of work! They are very helpful! 10/10 They stay open late which is perfect because most are closed before I get out of work! They are very helpful! 10/10 More

I love the service and prices I had a great experience at Toyota Hanford. Victor Romero was very professional, friendly, and helpful throughout the entire process. He answered all my questions, made everythi Toyota Hanford. Victor Romero was very professional, friendly, and helpful throughout the entire process. He answered all my questions, made everything easy to understand, and truly cared about helping me find the right vehicle. I highly recommend asking for Victor if you’re looking for excellent customer service. Thank you Toyota Hanford for such a smooth and positive experience! More

The work was done is a timely manner. They explained everything clearly and gave recommendations as well. They explained everything clearly and gave recommendations as well. More

I always have a good experience when I go in for service or sales in Hanford. or sales in Hanford. More