Freeway Toyota of Hanford - Service Center

Great experience Great customer service Great professionalism Great support The drop off and pick up drivers were nice and professional professionalism Great support The drop off and pick up drivers were nice and professional More

Excellent customer service but my trunk cargo net is missing didn’t put it back missing didn’t put it back More

I really like the service and especially the video showing me everything that my car needs attention on Everything was on point thank you showing me everything that my car needs attention on Everything was on point thank you More

I made an appointment for 8:00 AM and was promptly given help for the routine service needed. I waited for the service advisor to tell me the work was complete. I think they did a good job. help for the routine service needed. I waited for the service advisor to tell me the work was complete. I think they did a good job. More

Toyota kept their promise on all warranties and had me in a Rental with no worries a Rental with no worries More

Very fast service and Spanish speaking love it . There was coffee and juices for the wait There was coffee and juices for the wait More

Very clean. Thorough. Service department has great customer service and friendly. Would recommend to anyone. Thorough. Service department has great customer service and friendly. Would recommend to anyone. More

No appointment need for car smog. Very quick service. Friendly. He remembered my son being there. Very quick service. Friendly. He remembered my son being there. More

i have a 2016 Toyota Sienna that has about 230,000 miles on it. It had developed a noise coming from deep in the passenger front side. The front suspension had been largely replaced about 1 and 1/2 years pr on it. It had developed a noise coming from deep in the passenger front side. The front suspension had been largely replaced about 1 and 1/2 years prior at Freeway Toyota. The vehicle was in for a long overdue 140,000 mile check up. The mechanic at the dealership spotted a failure of an axle joint boot and the grease debris on the engine. A replacement was indicated. After the replacement, the noise became constant and the mechanic was able to localize it to the frame attachment of the passenger front strut. This also involved a bearing assembly. Replacement was recommended. Because this was a suspension related issue, the recommendation was to replace both the driver's and passenger's side assemblies. They did this and a front wheel alignment. When I got the vehicle out of the shop, the dramatic improvement in driving was wonderful. I really do appreciate the way that Mike Hathaway and his supervisor were willing to work with me to get the vehicle repaired. More

We've been with them since they opened. Good people and good service. Thanks Mike! Good people and good service. Thanks Mike! More