Freeway Toyota of Hanford - Service Center

Mike Hathaway is the best service advisor I’ve dealt with. I especially appreciated his honesty with everything. with. I especially appreciated his honesty with everything. More

Easy to work with and I trusted the diagnosis of my car. This is not all that common in my experience. I really appreciate the accurate and honest service. This is now my go to place for car service. This is not all that common in my experience. I really appreciate the accurate and honest service. This is now my go to place for car service. More

Mike Hathaway and Mike the service manager always has the best customer service. Thank you! best customer service. Thank you! More

It was great! Except for the prorated cost of my 7yr battery. When it was 2yr 8 mo. , installation fee, thought it would be a courtesy to install it. 245 total did Except for the prorated cost of my 7yr battery. When it was 2yr 8 mo. , installation fee, thought it would be a courtesy to install it. 245 total did not agree with me More

We have purchased our last 3 cars here and we always have them serviced here, as well. We appreciate the trustworthy staff and excellent service! them serviced here, as well. We appreciate the trustworthy staff and excellent service! More

Great service! I always prefer going to Freeway Toyota to service my 4Runner. A big thank you to service advisor Vincent :) I always prefer going to Freeway Toyota to service my 4Runner. A big thank you to service advisor Vincent :) More

Quick service and honest recommendations. Other dealers were more expensive. Picked it up washed and running great! Other dealers were more expensive. Picked it up washed and running great! More

Enrolled my 2020 Honda Accord in Car Doc Program. It provided better service options than Honda, and a better rate. Information shared during service was decent. Only issue, they did not sear the c It provided better service options than Honda, and a better rate. Information shared during service was decent. Only issue, they did not sear the cabin filter correctly and cover was also not seated correctly, causing an issue with air conditioner. More

I took the Corolla in because the air pressure was a little low. They said at first there was a nail in the tire. Then a couple hours later they said that the tire had been repaired previously and tha little low. They said at first there was a nail in the tire. Then a couple hours later they said that the tire had been repaired previously and that the repair went bad. The only fix was to buy a new tire. Thinking something sounded fishy, I took it to a real tire shop where I explained what Freeway Toyota told me. The real tire shop checked the previous repair and said there were no issues with the repair. It wasn't leaking at all. They found the nail and repaired that. Then, they told me there was no charge for the nail repair and that they hoped when I needed tires I would come back and see them. The tire shop took 30 minutes for all of that. Freeway Toyota took over two and a half hours and gave me bad info. I love Toyota products but this service department has issues. More

Very honest and excellent customer service. Throughly explained all service needed on my vehicle before hand kept me updated on the time it was taking to service my vehicle and also explained a Throughly explained all service needed on my vehicle before hand kept me updated on the time it was taking to service my vehicle and also explained all the maintenance that was performed at the end of the service appointment More