Fremont Freedom Chevrolet
Fremont, MI
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Didn’t feel appreciate or valued. We had seen multiple vehicles online that match what we were looking for however when we asked about them they were unavailable or being used as a shop vehicle. For 4 1/2 vehicles online that match what we were looking for however when we asked about them they were unavailable or being used as a shop vehicle. For 4 1/2 months we tried to locate the right vehicle through this dealership just to have unanswered texts and phone calls. Shouldn’t be this hard to give someone your business. Frustrated asked to be contacted by the GM this past week still waiting.... More
Poor Service The service department tried to find a solution to my truck going into limp mode. They didnt follow my directions to be able to test drive it in the m The service department tried to find a solution to my truck going into limp mode. They didnt follow my directions to be able to test drive it in the mode. Had trouble finding a problem so they chose to blame someone else for putting the wrong fluid in the transmission and therefore causing the problem. This truck hasnt had transmission work since the last time it was in at their shop a year ago. For all I know, one of their guys changed the transmission fluid last year and put the wrong stuff in. Very frustrating that they didnt listen to the customer who drives the truck regularly and knows about the problem. More
Trade in I have bought two vehicles from Freedom Chevrolet and I have been treated like family. My concerns and questions were taken care of. Both of the vehic I have bought two vehicles from Freedom Chevrolet and I have been treated like family. My concerns and questions were taken care of. Both of the vehicles I have bought from Freedom had full tanks of gas when I left the dealership lot. More
Great service and follow up Freedom has been exceptional in their customer service. They stayed behind to deal with a special situation. They make you feel as though you are impo Freedom has been exceptional in their customer service. They stayed behind to deal with a special situation. They make you feel as though you are important. More
Repairs They went above and beyond to take care of the problem, they made sure that I was satisfied with the work thankful for the time and care of my vehicle They went above and beyond to take care of the problem, they made sure that I was satisfied with the work thankful for the time and care of my vehicle they took for safety More
Family They have always treated me good and like family they are awesome people!!!!!!! I always even stop in to visit and say hi to all of them in Wich they They have always treated me good and like family they are awesome people!!!!!!! I always even stop in to visit and say hi to all of them in Wich they always say hi and even call me by name More
New Car Chuck, Bill, Jeff did a great job with our purchase of a new SUV. The service department is always on top of things and work with you every time. Th Chuck, Bill, Jeff did a great job with our purchase of a new SUV. The service department is always on top of things and work with you every time. Thanks Dave and Jana More
They found my van ! stopped by one day to see if they had connections to help me find a used 2017 Chevy Expess van with the options I wanted and in a set price range. ! stopped by one day to see if they had connections to help me find a used 2017 Chevy Expess van with the options I wanted and in a set price range. It was Mel that helped me. It was within a week she called me and told me they had one sitting on the lot ready for a test drive. I liked it and bought it. I am amazed at how her and her boss went out of their way to do that for me. I will definitely shop with them the next time I'm looking to buy a mew car. More
Good experiences I have had nothing but good experiences at this dealership. I bought my last 3 cars there and have always had them serviced there with good friendly I have had nothing but good experiences at this dealership. I bought my last 3 cars there and have always had them serviced there with good friendly people and very fair prices. More
Always Professional and customer focused. Freedom Chevrolet wins our vehicle service and repair. The service managers are always helpful and knowledgeable. They always respond above and beyond Freedom Chevrolet wins our vehicle service and repair. The service managers are always helpful and knowledgeable. They always respond above and beyond our needs. Scheduling is easy and accurate. Thank you Team Freedom. More

