About Us
Copyright 2019 DR Media Holdings, LLC
Search
Back
Write a review

Fremont Pontiac GMC

N/A

1 Lifetime Review

39800 Balentine Drive, Newark, California 94560 Directions
Sales: (866) 446-2878

Is this your dealership?

...and take advantage of all we have to offer with our Certified Dealership Program.

1 Review of Fremont Pontiac GMC

Sort by Write a review
October 18, 2007

"I used to work at this dealership in the service..."

- jvu

I used to work at this dealership in the service department, and it is simply horrible! Regarding the courtesy car wash, your car will only be rinsed with water, no soap or anything at all. Porters/lot attendants are the ones that wash cars, drive them up, and park them, etc. Beware, I have witnessed them stealing change from countless cars since people normally place all their change in the smoking cup, or the slot near the cigarette outlet. They will also burn out in your cars, SUVs, and trucks! The service writers will try their best to rip you off, even to the extent of lying that there are problems with your car when there isn't to earn their monthly bonuses. I once saw one of the mechanics fighting with the service manager, Bon Gotuaco, who is a huge ass by the way, that he refused to fix a car because there were no problems with it, but Bon insisted that the car be "fixed" so that the service department could get money from the customer. The mechanic was suspended for not fixing the car, even though there were no problems with it. This place is horrible, steer clear! The employees here are very shady!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bon Gotuaco, Will Dea, Dan Cash
1
1 result