Fresno Chrysler Dodge Jeep Ram

Raandy and the team at FCDJR always take such good care of me. Appointments are always on time and I am well informed as to what is going on with my vehicle. I don't even live in Fresno and drive there to of me. Appointments are always on time and I am well informed as to what is going on with my vehicle. I don't even live in Fresno and drive there to get my Grand Wagoneer serviced and worked on there. More

The service advisor was great. He made me feel comfortable that the job would be completed promptly, and it was. He made me feel comfortable that the job would be completed promptly, and it was. More

Oscar and his team were great. He kept me informed on progress and service that was needed. Highly recommended! He kept me informed on progress and service that was needed. Highly recommended! More

Service advisor was great. She made me feel welcome and when they were done she suggested future repairs without any pressure. Thanks Rosa. She made me feel welcome and when they were done she suggested future repairs without any pressure. Thanks Rosa. More

One of the best experiences I have had with a dealership by agent Rosa was very helpful and answered all my questions in a timely manner and assisted me in getting my vehicle fixed. Thank you very much, Ros by agent Rosa was very helpful and answered all my questions in a timely manner and assisted me in getting my vehicle fixed. Thank you very much, Rosa. More

Randy was very responsive to my questions and go back to me on a timely basis when he was unavailable when I called for information. Repairs were completed and the vehicle was cleaned when I picked it up. me on a timely basis when he was unavailable when I called for information. Repairs were completed and the vehicle was cleaned when I picked it up. More

Oscar was very easy to work with. He coordinated with the rental department to get us a 4x4 which is required because of where we live. He was fast, efficient, and courteous. Not only He coordinated with the rental department to get us a 4x4 which is required because of where we live. He was fast, efficient, and courteous. Not only were we informed of a leak in our transfer case, but had it repaired immediately. We could not ask for better service! More

Randy was great. Got us in and out quickly with our appointment. Unfortunately the broken seatbelt was on back order and we were not able to get the repair. We don' Got us in and out quickly with our appointment. Unfortunately the broken seatbelt was on back order and we were not able to get the repair. We don't even know when the part will be available. The service tech themselves are lacking. We got the car in at 8:30am but couldn't find out that the part was not available until 2:30pm. That's 6hrs with the tech just to tell us the part was not available. The techs here have had this problem forever and doesn't look like they have a fix for it after all these years. More

The person who helped us out was nice and kind. This being said, I feel that some things were over promised. For example, according to the service summary and receipt, all fluids were checked and r This being said, I feel that some things were over promised. For example, according to the service summary and receipt, all fluids were checked and refilled if needed, but my windshield wiper fluid wasn’t filled at all despite being empty. This makes me wonder what else might have been ignored. Also, the service seemed extremely costly just to update software when the car hadn’t been working and stopped on the freeway. More

Rosa García was able to help and assist with all the issues my Jeep had. She was very helpful and very helpful. issues my Jeep had. She was very helpful and very helpful. More