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Fresno Chrysler Dodge Jeep Ram - Service Center

Fresno, CA

4.7
177 Reviews

177 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center

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August 26, 2023

My appointment only meant I drop my car off. , it didn’t get diagnosed until several phone calls later. After taking it to another mechanic, I found that Chrysler had miss diagnosed my vehicle. More

by kgbnana52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
Aug 31, 2023 -

Fresno Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand that you were unhappy with your service at our dealership and we always aim to provide high-quality service to all of our customers. This is never the type of experience we would like someone to have with our dealership. When convenient, we would love to speak with you directly regarding your visit to learn more. Please reach out to our Service Manager, Wendy, at wendy@fresnochrysler.com. Thank you for your time and patience.

August 21, 2023

Great dealership and a great staff . .. Everything I was told as to procedure and time frame was right on ... I was going to another dealership before my experience with Fresno Dodge ... More

by DWEakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service wrighter, front desk
August 08, 2023

Randy always takes great care of us! The service staff is all friendly and helpful. More

by dianepearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
August 08, 2023

Got an oil change and my brakes replaced on two separate dates. Jorge Fernandez assisted me both days and was excellent! Maintenance was done well and quickly. Jesse Robles, the shuttle driver, was likewise More

by Kenneth Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Fernandez, Jesse Robles.
August 01, 2023

Great service and very friendly staff. Great communication. Randy Giese was fantastic to work with. More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
July 28, 2023

I don't ever write reviews but the service I receive when I take my 2021 Ram 2500 in for service is outstanding. My assigned service advisor is Randy and he always keeps me updated when my vehicle is in for More

by jmort1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy -Service Advisor
Jul 31, 2023 -

Fresno Chrysler Dodge Jeep Ram responded

Thank you for choosing us to service your vehicle! We're happy to make your service experience so awesome and get you back behind the wheel as quickly as possible. We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

July 28, 2023

I wait for almost 3 hrs just for walk in change oil. While im waiting i make tiktok for waiting time and frustration. It should be right away since just change oil only not almost 3 hours. You can watch More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
July 28, 2023

Service Rep Christina was awesome to work with! She kept me updated with my service and helped me get back on the road so I could make it to work on time! More

by richardharmelink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina in Service dept.
July 25, 2023

Craig the service advisor is always helpful and accommodating, I trust him with my fiat. More

by Gcholakyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig
July 25, 2023

Very polite and efficient! Everything in a timely manner. Must return for part as part of recall. More

by caroldeldotto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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