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Fresno Chrysler Dodge Jeep Ram - Service Center
Fresno, CA
176 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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176 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center
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July 22, 2023
I purchased my 2019 Fiat 500X from this dealership and have yet to have a satisfactory service experience. Roughly a year after buying my car (and I love the mini SUV), Fresno CDJR got rid of the Fiats a have yet to have a satisfactory service experience. Roughly a year after buying my car (and I love the mini SUV), Fresno CDJR got rid of the Fiats and Alfa Romeos from their dealership's holdings. For me to get my car worked on by any other authorized repair shop requires a 3 hour drive to the Bay Area. I've had oil changes, tire and tire sensor repair, driver seat heater, and now gas filler cap repair. Parts don't ever seem to be in stock. Repair fees ($200 per hour?!) seem exorbitant. I set an appointment my last go around that was not written into the books, so a half hour consultation ended up requiring my car to be left 4 hours only to have the broken part be ordered for delivery in 5 weeks. I don't have a choice but to go to this dealership. Terrible truth is that I bought a 2005 Dodge Durango brand new from them and had the same problems. Why did I think they might get things right after nearly 20 years of "improving?" More
by mk3ogdon
Employees Worked With
Jorge
July 20, 2023
Great service, they repaired my car the first time, explained what was wrong with it. Great communication. explained what was wrong with it. Great communication. More
by starrknights
Employees Worked With
July 19, 2023
I had a scheduled appointment at 830am, and my trk was kept all day and I had to talk to management for my trk to seen and still they had to order parts, my last try with this dealership. kept all day and I had to talk to management for my trk to seen and still they had to order parts, my last try with this dealership. More
by alfredopina1
Employees Worked With
July 07, 2023
It can sometimes be difficult to get an appointment, but I've always been satisfied with the work. Randy Giese has been my service advisor for over 10 years, and I trust him to guide me through any needed w I've always been satisfied with the work. Randy Giese has been my service advisor for over 10 years, and I trust him to guide me through any needed work on my 2013 Dodge Challenger SRT. More
by Kelly Hotz Pelletier
Employees Worked With
Randy Giese
June 28, 2023
Dealership is clean and NEW service department is beautiful! fast and friendly service, will bring my JEEP Patriot for anything it needs here! beautiful! fast and friendly service, will bring my JEEP Patriot for anything it needs here! More
by scrgirl04
June 22, 2023
Best dealership in town ! Super nice employees they always listen to your want and needs in cars or in service center . Super nice employees they always listen to your want and needs in cars or in service center . More
by Ericavalle89
