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Fresno Chrysler Dodge Jeep Ram - Service Center

Fresno, CA

4.7
176 Reviews

176 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center

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January 27, 2017

Awful, terrible, dishonest, rude, liars Let me tell you about my experience with Dodge Fresno, specifically the Blackstone location. We have a 2007 Dodge caliber that wasn't running so I had More

by Blaked559
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason in service, Manny in sales
September 01, 2016

Service department pricey Took my magnum for a overheat issue, wanted $3,000 to fix .went home an replaced thermostat housing gasket total cost 12 dollars, don't know why they More

by magnum 07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tim i think
August 18, 2016

Service dept slow. Don't buy service plan Not a bad buying experience for a new truck, but don't buy the service plan. You can service your vehicle yourself much faster than the dealer! Even More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Any and all. Makes no difference.
August 11, 2015

Randy is absolutely awful! Had our vehicle for a week simply ordering 1 part and installation. Not once did he call us and give us an update. Our car is still there and he can't More

by Awfulservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy-service
July 11, 2015

Customer service Charger I purchased a used 2010 Dodge Charger in December 2014 with 47000 miles. At the time of purchase the car had a clicking noise coming from un More

by Mikema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
December 03, 2014

Terrible Customer Service Terrible customer service. Paid $1800 for repairs and during the time it was being serviced they stole ALL my floor mats and messed up my stereo. Of c More

by jted555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wendy Baker, Dwayne, Ed
June 24, 2012

Called dealership several times, left messages. tried to talk to a real person but only got voice mail. From out of town, working for summer in Fresno. I was looking for someone to look at vehicle. After 8 More

by J Knudson
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
none
June 08, 2012

Both Kyle Bier and Mr.Work (forgot the man's first name) were excellent! They are friendly, not pushy a bit, and made for one of the best car buying experiences of my lifetime. They are both top notch and g More

by Brisky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bier and Mr. Work (Finance)
March 29, 2012

I took my Jeep down to Fresno Chrysler Dodge Jeep Ram to have an oil change done under a factory special. I called the day before to make an appointment and everything seemed fine. When I dropped my Jeep More

by line58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Khalid
March 22, 2012

I brought our 2008 Jeep (1/16) in to service the rear wiper unit, would not spray. Along with this service a complete check of the Jeep was done per dealership. We were told there was nothing wrong. So w More

by rjlimo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig and the service manager