Fresno Chrysler Dodge Jeep Ram - Service Center

Jorge at the front desk was great. He kept me updated on my van. I just didn’t like that my van being returned to me without any gas. It was on complete red. I barely made it to the ga He kept me updated on my van. I just didn’t like that my van being returned to me without any gas. It was on complete red. I barely made it to the gas station. More

I called to get some warranty work done and was told it was covered but they could not get me in for 16 days. They also told me my deductible was 200.00 when it is only 100.00. When I went in they then sa was covered but they could not get me in for 16 days. They also told me my deductible was 200.00 when it is only 100.00. When I went in they then said my warranty expired two days prior and I would now have to pay. I put a call into the owner and he checked on the issue and made sure that it was done under warranty. I then had to get the owner involved again on the deductible and now the service writer found time to check and see that I was correct on it only being 100.00. They also were not very good on returning calls, they told me on two occasions that they would call me the next day and it took three days for that to happen, I would surely hope that they improve going forward. More

Place is clean, reps are kind. Services are fast and exact. They don’t tell you extra things to try and swindle money out of you. Fix what’s broke, and doesn’t fix what isn’t broke Services are fast and exact. They don’t tell you extra things to try and swindle money out of you. Fix what’s broke, and doesn’t fix what isn’t broke. More

First of all…. . They tried to charge me almost $800 to replace a $70 part that took me 10 minutes to do myself. I ended up paying $125 for the diagnostic. On top of . They tried to charge me almost $800 to replace a $70 part that took me 10 minutes to do myself. I ended up paying $125 for the diagnostic. On top of that, I have a breathalyzer in my vehicle that I informed them about. They proceeded to not only turn off my vehicle, refusing a requested test but also blew into my breathalyzer using a spare mouthpiece from my center arm rest compartment. I’m not sure if this is how they operate on the daily or if this was a one off experience, but I will never know because I will never bring my Jeep here again unless I have no other choice. More

Service writer Craig was great a pleasure to work with knowledgeable, professional, prompt and respectful knowledgeable, professional, prompt and respectful More

I feel like I was ripped off charged me $500 for work that should’ve taken no more than 1 hour. They didn’t fix anything just wasted a bunch of time. I won’t be back. that should’ve taken no more than 1 hour. They didn’t fix anything just wasted a bunch of time. I won’t be back. More

I couldn’t be happier with the service and quality of work I received. Randy in the service department is second to none! I’m about to buy a new truck and will be looking at this location first because o work I received. Randy in the service department is second to none! I’m about to buy a new truck and will be looking at this location first because of the continued attention to detail. The cashier went above and beyond to make sure I was well taken care of and the young man the delivered my jeep was extremely friendly and professional. More

They always go the extra mile and when my car is there for awhile for what ever reason they always wash it. Thank You Oscar for awhile for what ever reason they always wash it. Thank You Oscar More

Service is very quick and timely. I love taking my jeep there knowing it will get taking care of. I love taking my jeep there knowing it will get taking care of. More

Always great customer service. Thanks Jorge for keeping the mood light and for all your help! Thanks Jorge for keeping the mood light and for all your help! More