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Fresno Chrysler Dodge Jeep Ram - Service Center

Fresno, CA

4.5
379 Reviews
Call Service Center (559) 206-5254

379 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center

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June 22, 2023

Best dealership in town ! Super nice employees they always listen to your want and needs in cars or in service center . More

by Ericavalle89
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Phillip Olivarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Del Toro
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June 22, 2023

Randy was great as always. Love the new shop and service entrance. Much improved. Seems to run smoother . More

by elkermarty
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Giese
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June 19, 2023

Another shop could not fix the problem, ended up paying them for diagnosis and not repairing my car. Fresno Jeep fixed me up! More

by cw@q23.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
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May 31, 2023

Randy is service is awesome! He made sure I got everything I needed and everyone else was great too! More

by dktrjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
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May 26, 2023

Everything was so smooth so clean so easy to schedule Everyone so pleasant I'm so glad I chose them for a problem I had for quite awhile More

by Mmg3415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge fernandez
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May 23, 2023

Very helpful staff and knowledgeable! They were very fast and great customer service from the team! More

by Chrisjheath55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Diaz
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May 22, 2023

Thanks to Randy his team got the job done on my Ram and back on the road More

by Bobstar572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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May 22, 2023

Had a major repair done, that was handled extremely well and fast so there was very little down time with the vehicle. Randy did a great job. More

by michael.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
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May 09, 2023

Terrible service, they are not helpful. They do not communicate with you. They took the whole day to give me an update in my vehicle and they did not do anything and charged me a lot money More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Bier
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Fresno Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand that you were unhappy with your service at our dealership and we always aim to provide high-quality service to all of our customers. This is never the type of experience we would like someone to have with our dealership. When convenient, we would love to speak with you directly regarding your visit to learn more. Please reach out to our Service Manager, Wendy Baker, at wendy@fresnochrysler.com.

February 12, 2023

A simple oil change should not take 2 hours. Why make an appointment if you’re stuck in the back of a line of walk ins anyways. Also why schedule an 11:30 appointment when almost all the mechani More

by Dudemiester313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar, was friendly enough.
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Feb 15, 2023 -

Fresno Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We do not want our customers to be disappointed in the service they receive from our service center. Our service technicians always aim to provide fast and high-quality customer service to all of our customers! We would love to speak with you directly regarding your experience. When convenient, please reach out to our Service Manager, Wendy, at wendy@fresnochrysler.com.

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