Fresno Chrysler Dodge Jeep Ram - Service Center

I took my 2016 Jeep Patriot to get the front end fix tie rods low control arms bushings it hasn't been three months in my vehicle is doing the same thing that I took it in to get fixed what a service rods low control arms bushings it hasn't been three months in my vehicle is doing the same thing that I took it in to get fixed what a service More

Amazing Dealership. From a concerned and responsive sales staff, and the most incredible service and tech staff, this was the friendliest service organization I've ever experienced. Several employees sales staff, and the most incredible service and tech staff, this was the friendliest service organization I've ever experienced. Several employees credited the owner, Mr. Finnegan, for setting the tone. What a positive experience!!! More

Maid an appointment and took my car in on a recall. FCJD Finally called at the end of the,day, when I called to confirm pick up. I was told they were closed and I could not have my car until Tuesday, three Finally called at the end of the,day, when I called to confirm pick up. I was told they were closed and I could not have my car until Tuesday, three days later. WHAT??? More

I recently bought a brand new 2021 jeep unlimited wrangler rubicon and I couldn't be more happy for the great service I received! They treated me nicely and worked great w me so my dream can come tru wrangler rubicon and I couldn't be more happy for the great service I received! They treated me nicely and worked great w me so my dream can come true. A big thanks to a great salesman Phil Olivarez! He's the best. Very professional and knows his job! More

Brought my Ram 2500 in on Thurs 5ģ28/20 afternoon for a Friday a.m. apointment to replace a part which they had in stock. Saturday, 5/30 @ 2:30 and I have yet to get a call that the work is done. They clos Friday a.m. apointment to replace a part which they had in stock. Saturday, 5/30 @ 2:30 and I have yet to get a call that the work is done. They close @ 4 p.m. today & I am an hour drive away so I drove to the dealer anyway. When I arrived at 3:30 & still no call, I can see my truck in the lot. Service Advisor told me it is not his vehicle to watch & it will be ready when he gets the paperwork. I'll be going to Gill Auto Group Madera next time. More

Good and Honest People !!! I brought my charger in on Saturday because the check engine light came on. Something to do with the fuel pump. I was nervous that I was going to have I brought my charger in on Saturday because the check engine light came on. Something to do with the fuel pump. I was nervous that I was going to have to pay and arm and a leg, but Ron called me and said that noting was with my car, something in the pump area was a little loose. I just appreciate the fact that they are honest and hard working people that didn't take advantage of me. They also made sure all the fluids were topped off and checked my tire pressure. I will for sure go back if I need too. I just want to thank Ron and The rest of the techs for taking care of my car. THANK YOU!!! More

Drop the car off for a oil change tire rotation it took eight hours to contact us back to say is done didn't even contact us we had to go back to the dealership to see if it was done eight hours to contact us back to say is done didn't even contact us we had to go back to the dealership to see if it was done More

Inspect your car after service Bought a car at Fresno dodge on blackstone, with about 11k miles on it . I was second owner and I got extended warranty and all and life time oil cha Bought a car at Fresno dodge on blackstone, with about 11k miles on it . I was second owner and I got extended warranty and all and life time oil changes , well after inspecting my car one day I saw missing hardware too my fan assembly which caused it too rub on the engine and cut my fan wires , I took it back and told them what I found , they wanted too still charge me 500 dollars too replace harness . I didnt remove the bolts and they claimed they didnt either . Even though all the work has been done by them , 1 year ago and couple of months I had power steering pump replaced and they are the only ones who worked on it or go under my hood . but I was still being charged a inspection fee for what I already knew and i was just told they dont know how the hardware went missing . I Didnt like the service ,I now go too Clovis So I can get my oil changes. Also service manager was a bit rude and not helpful at all. she just wanted too charge me instead of actually help . I do regular oil services so I was there every 4 to 5 months . Not anymore .check your car before u leave the lot . They also made a dent threw the inside of my door when replacing a window motor which I still have a dent with paint missing . Never got a call back or fixed. They didnt care if I left unhappy or about my car which I played big money for . Dont buy here or get service!!!!! More

Almost unbelievable I never do reviews but I just have to say something. They repaired things that were not needed, recommended more repairs that were not needed, and th I never do reviews but I just have to say something. They repaired things that were not needed, recommended more repairs that were not needed, and then botched the repairs that finally were needed. They recommended a replacement engine! It was an almost unbelievable experience. I was just happy to get past it and was done until today when I got a call from them wanting me to trade in my pickup. I would never go back and never recommend this place. To be clear i want the lowest rating possible. More