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Fresno Chrysler Dodge Jeep Ram - Service Center
Fresno, CA
181 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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181 Reviews of Fresno Chrysler Dodge Jeep Ram - Service Center
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January 27, 2024
Service department is always efficient and timely! Their "new" service department office is great! Randy was very efficient in getting me out the door when the work was done! I really appreciate th Their "new" service department office is great! Randy was very efficient in getting me out the door when the work was done! I really appreciate that! More
by mkh
Employees Worked With
Randy in the Service department
January 17, 2024
I took my 2500 RAM in for 2 recalls. The people were polite, but I didn't like having to leave my truck there all day. They did provide a courtesy shuttle service, but if you live out of The people were polite, but I didn't like having to leave my truck there all day. They did provide a courtesy shuttle service, but if you live out of town you're out of luck. I had to call to get an update on my service so that I could make the 3:00 shuttle service deadline to get picked up. I was stressing that it was 2:30 and I hadn't heard anything. If I hadn't called I would have missed the shuttle and I would have been stranded. More
by sandralaspada
Employees Worked With
Randy
January 17, 2024
I brought my Jeep in for transmission leak. The service manager was very courteous and helpful. He told me exactly what it was going to cost and I was able to pick up my vehicle the next day. V The service manager was very courteous and helpful. He told me exactly what it was going to cost and I was able to pick up my vehicle the next day. Very professional and fast More
by dgreen795
Employees Worked With
Craig Kent
December 23, 2023
Took my car in because a code was popping up for my transmission. The same code PepBoys gave also. When taking my car to Dodge I did not think they would take advantage of my situation but they did. My transmission. The same code PepBoys gave also. When taking my car to Dodge I did not think they would take advantage of my situation but they did. My service rep who was helping us with the car was stating the code was not being found. I picked my car up after they had it for over a week. The next day my check engine light returned and when I took it back the same code appeared again for my transmission. Instead, they fixed the axel the rep stated that was the problem, not the transmission. So my question is why did my diagnostic tool and Pep Boys diagnostic tool read the same code and when taking it to Dodge they could not see the same code? Now they want us to pay $4000.00 for a rebuilt transmission. I would never take my business to this company again they got 1500.00 out of me for an axel that could have waited then asked for another 4000.00 for a rebuilt transmission during the holidays. Bonuses must be booming for these reps. More
by kosha
Employees Worked With
Adrian
