Fretz RV
Souderton, PA
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425 Reviews of Fretz RV
The service and aftercare at Fretz RV are top-notch. Everyone was awesome—professional, responsive, and genuinely cared about making sure everything was taken care of. It’s rare to find a team that supp Everyone was awesome—professional, responsive, and genuinely cared about making sure everything was taken care of. It’s rare to find a team that supports you this well even after your purchase. More
Stay away from this dealer I bought an RV the red flag should’ve been when I went to pick it up. The ladder was in the back of the car and the sales person said our parts people aren’t here they can insta should’ve been when I went to pick it up. The ladder was in the back of the car and the sales person said our parts people aren’t here they can install it but the parts are there it’s easy to stall the parts weren’t there. It was very hard to install, and my license plate is still duct tape in the back of the window the showerhead when I went to the winterize, it fell apart because it was glued together. They said they winterize the vehicle. I wasn’t able to check everything. There’s a leak through the vent up. Top service never calls me back the warranty that I bought hasn’t worked anywhere been nothing but a nightmare working with this dealer. More
We had been looking for a specific Class B for a while and Mary helped us identify the exact make and model that would suit our needs. Mary made everything so easy and seamless. I highly recommend working and Mary helped us identify the exact make and model that would suit our needs. Mary made everything so easy and seamless. I highly recommend working with her! More
Best RV buying experience in my life and considering it is the 11th one in the past 25yrs that says something. Chris Stricker is the best salesman and Tony Eidle handled the paperwork end superbly. Everyth is the 11th one in the past 25yrs that says something. Chris Stricker is the best salesman and Tony Eidle handled the paperwork end superbly. Everything about Fretz is 1st class. More
I am writing this review on behalf of myself and my wife. We recently purchased a Leisure Travel Van Wonder RTB from Fretz. Our saleswoman was Mary Stevens. We met Mary at the 2023 Hershey RV Show, where We recently purchased a Leisure Travel Van Wonder RTB from Fretz. Our saleswoman was Mary Stevens. We met Mary at the 2023 Hershey RV Show, where we were doing research on purchasing an RV. Immediately Mary struck us as a warm, trustworthy and very knowledgeable RV salesperson. She took the time to learn about our interests, lifestyle and budget. Mary guided us through the many questions we had, not only answering them but also making important suggestions which ultimately led us to deciding on the model we selected. Because of supply chain issues and the meticulous manner in which this particular brand of RV is manufactured, we were told we would have to wait approximately 18 months for delivery. Mary stayed in contact with us throughout this entire time frame, answering all of our questions, ensuring that we were satisfied with our selections and updating us regularly. When the time came for delivery, Mary once again came through with flying colors. She provided us with a 3+ hour presentation, covering every aspect of the vehicle, answering questions and just providing us with an overall feeling of comfort as we began our ownership. Purchasing an item such as a luxury RV is a complex process, one that can create as much anxiety as it does joy. Mary was the perfect person to help us undertake such a big decision. Dealing with Mary, never did we feel rushed or pressured to make a decision. Each part of the process was met with support and clear communication. Mary assured us she would be with us every step of the way and beyond. And true to her word, on several occasions since our purchase, we have contacted Mary on her personal cell phone and each time responded within minutes to help us resolve our problem. We could not be more happy with our choice of RV, RV Dealership in Fretz RV and of course, with our fantastic saleswoman, Mary Stevens. We are looking forward to our continued relationship with Mary as we will be having all of our service needs taken care of at Fretz. We highly recommend Mary and Fretz RV! More
Very patient answering our many questions. Helped us pick our perfect trailer.made sure everything was working and ready when we came to pick it up Helped us pick our perfect trailer.made sure everything was working and ready when we came to pick it up More
Everyone was very helpful, and patient,my only suggestion is sales should have a bit more knownledge of the vehicle they are selling. The components of how everything works for example. Are there such things is sales should have a bit more knownledge of the vehicle they are selling. The components of how everything works for example. Are there such things as classes for new owners at the dealer ship? If not maybe add that to your already awesome business. Thank you for everything. More
Wonderful experience for these 1st time campers! Fretz is a very friendly and fair RV dealership. We had finally decided on a Leisure Travel motorhome, and they are the closest dealers to us (2.5 Fretz is a very friendly and fair RV dealership. We had finally decided on a Leisure Travel motorhome, and they are the closest dealers to us (2.5 hours away). Jerry walked us through all of the models, answering all of our 1000 questions with humor and patience. Delivery day he spent 3 hours with us going over the systems. The whole closing was a fun experience. Highly recommend Jerry Gonzalez and Fretz RV! More










