Fretz RV
Souderton, PA
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426 Reviews of Fretz RV
New winnabago 5th camper we bought from this dealer. Always return your calls and have all paperwork in order/ready to go. Very polite and easy to deal with. 5th camper we bought from this dealer. Always return your calls and have all paperwork in order/ready to go. Very polite and easy to deal with. Only issue we had was the prep of the camper. Few issues found that we will need to return camper for, kinda of ruined the excitement & experience. More
Our 1st RV Our experience with the Fretz team was great. Low pressure sales, knowledgeable staff, and a thorough walk through of our unit. The paperwork was a br Our experience with the Fretz team was great. Low pressure sales, knowledgeable staff, and a thorough walk through of our unit. The paperwork was a breeze, I couldn’t believe how quick & buttoned up it was. Many car dealerships should take note here. And the best part of our experience was the technician Milo who fixed some minor (& not so minor) issues on the spot. He really worked to get the issues fixed correctly so we didn’t have to come back. Parts guy Henry was great, he was really helpful recommending the parts & accessories we needed. And the prices in their store were not that bad, the 15% off coupon was even more helpful stocking up. More
Nice people 👍 The service was great, the sales person Bob was patient and attentive. No pressure for purchase was felt. The availability to RV’s are there to explor The service was great, the sales person Bob was patient and attentive. No pressure for purchase was felt. The availability to RV’s are there to explore. 👍 More
Perfect Everything from start to finish was perfect...never felt any pressure to buy...never felt like it was a car dealership with someone on top of you the Everything from start to finish was perfect...never felt any pressure to buy...never felt like it was a car dealership with someone on top of you the entire time...when we decided to move forward our guy was on point!!! More
Excellent Customer Care Our first visit to Fretz was a comedy of errors. Thankfully, Pete, our salesperson was ready for anything and he easily handled the hurdles. We wante Our first visit to Fretz was a comedy of errors. Thankfully, Pete, our salesperson was ready for anything and he easily handled the hurdles. We wanted to test drive a couple, but people had left things turned on in the RV's and the batteries were dead. Pete got a battery charger from the office and off we went. He was not high pressure or the typical "salesperson" ... in fact we changed our minds about what we wanted at least three times and he was always supportive. Flash forward to the day we picked up our new travel trailer ... we arrived for our walk through and the radio in our coach was not working. These guys were not going to let us leave without making sure everything was in proper working order. It took them a couple hours and they stayed past closing time, but the service tech, Mark, told us that he didn't want us to have to go through a warranty department. They already had the money and they could have let us leave, but they truly cared about making sure we left happy and with a perfect coach. They had smiles on their faces even working after closing. After we left, Pete called us twice in a few days to make sure we had everything under control and that we made it to our final destination home in Nashville safely. Thank you for the stellar first experience in purchasing our first RV! I highly recommend Fretz! Ask for Pete :) More
Great RV buying experience We started looking at Fretz because they had the RV brands we were interested in seeing even though it was a 4 hour drive from home. A friend had purc We started looking at Fretz because they had the RV brands we were interested in seeing even though it was a 4 hour drive from home. A friend had purchased there and said it was worth the drive and they were right. Questions answered by salespeople who listen and give you space to make your decision. No high pressure tactics and even the financing was easy and straightforward. We have no hesitation in recommending Fretz RV and our salesperson, John Andoloro. More
It was a great experience people were very helpful from sale Everybody was great to work with. Experience very good. In other words everybody was helpful we had serval issues to take care of and everybody did th Everybody was great to work with. Experience very good. In other words everybody was helpful we had serval issues to take care of and everybody did the best they could hold helping us in getting a result. More
Pleasant experience Great friendly knowledgeable staff, easy to deal with, Brian will do his best to get you the best deal. They make sure you are ready to hit the road b Great friendly knowledgeable staff, easy to deal with, Brian will do his best to get you the best deal. They make sure you are ready to hit the road before you pull out More
People friendly and dog friendly Everyone we met at this dealership was courteous and professional. They actually have dog bowls inside the dealership because they know so many rvers Everyone we met at this dealership was courteous and professional. They actually have dog bowls inside the dealership because they know so many rvers travel with their buddies. They were straightforward with their pricing and honest with their presentation I could not have asked for better service. More
Purchase new Travato rv Very helpful to explane my new rv, easy to purchase good price Saleman was great, I’m very soddify , Will go back for any service I need Thanks Era Very helpful to explane my new rv, easy to purchase good price Saleman was great, I’m very soddify , Will go back for any service I need Thanks Eraldo More










