Fretz RV
Souderton, PA
Filter Reviews by Keyword
By Type
426 Reviews of Fretz RV
Great and Easy Experience Upgrading to a new and larger RV Went to Fretz last weekend to just casually look at a larger RV during their Summer sale. Saw a few models we liked. We were not haggled or followed b Went to Fretz last weekend to just casually look at a larger RV during their Summer sale. Saw a few models we liked. We were not haggled or followed by salesmen which was real nice. Saw a model we liked and asked Luke for prices. Was surprised to hear that our little hybrid travel trailer was in high demand used and we were thrilled after Luke talked to his manager to find out we would get quite a bit more than we owed on it, we figured we would be under water. So lets get a new RV. The financing piece only took minutes and by the time we got to the campground Saturday evening we were approved with a great interest rate. Luke pushed everything quickly as we requested and the new Jayco SLX will be delivered right to our campsite tomorrow. Luke gave us a great orientation to the camper in the evening so we could accommodate our work schedules and the paper signing was thorough and brief. Luke was wonderful as was Bryan with financing. We are very pleased and highly recommend Fretz. More
Total customer support for all problems & maintenance. The key to this dealership is its service center and their support for maintenance and ANY problems. They act as the customer’s key representative wi The key to this dealership is its service center and their support for maintenance and ANY problems. They act as the customer’s key representative with the manufacturer. The new service facility is a major improvement, but backlogs are still too lengthy. Expand your service staff. Additionally, it would help service coordination if the service writers were at the same facility as the repair teams. Finally, Rachel Rapelje, and her dedicated team, are the key elements in making this dealership such a success. Your reputation for service and support is continually spread by word of mouth and via the RV forums. More
Worth the drive, to visit family. I have dealt with FRETZ RV for over seven years. We purchased our RV from them and they do our annual inspection and all of the maintenance. I driv I have dealt with FRETZ RV for over seven years. We purchased our RV from them and they do our annual inspection and all of the maintenance. I drive 90 minutes to get there, and it is worth it every time. From sales to service, I have made relationships with their employees and they treat you like family. They do it right and they do it well. More
Best Experience Ever! Our sales and delivery experience was a first rate. We have been camping for years and have purchased many different types of campers. This was by far Our sales and delivery experience was a first rate. We have been camping for years and have purchased many different types of campers. This was by far the most knowledgeable, experienced and professional dealership we’ve ever worked with. More
Quick, easy, and well-informed! Rick was a pleasure to work with. He made our first RV purchase quick and incredibly helpful. We were in and out for the paper work with Brian in ab Rick was a pleasure to work with. He made our first RV purchase quick and incredibly helpful. We were in and out for the paper work with Brian in about an hour and Rick went through the RV with us inch by inch to make sure we we're comfortable! We would highly recommend Rick and the team at Fretz RV! The entire transaction was smooth from start to finish! More
Incredible experience This was not the first time I’ve bought an RV however it was the best time. Pete, my sales person, was incredible. I had gone up looking at used trav This was not the first time I’ve bought an RV however it was the best time. Pete, my sales person, was incredible. I had gone up looking at used travel trailers and once I was able to explain what I needed he found a brand new one exactly in my budget. At no time did I feel pressured to take anything less than what I wanted. He walked me through the entire process and made it effortless. He happily answered any questions I had and assisted me after purchasing the trailer with getting exactly what I needed to hit the road. The absolute most endearing part was when he called to make sure I made it home with no problems after leaving the dealership as I had not driven a travel trailer in a long time. If you want a true personable and comfortable experience I highly recommend this dealership! More
Knowledgeable Our first experience purchasing a camper salesman was very helpful in every area all the employees were very friendly willing to answer any questions Our first experience purchasing a camper salesman was very helpful in every area all the employees were very friendly willing to answer any questions and help you make the best choices More
Our Leisure Travel Purchase Bob was wonderful to deal with, from our 1st meeting in April 2017 (the open house) to when we called in our purchase last September. He answered all Bob was wonderful to deal with, from our 1st meeting in April 2017 (the open house) to when we called in our purchase last September. He answered all our questions and keep us in the loop during the manufacturing process. Bob recognized us when we came to pick up the unit and gave us a detailed run-thru of the RV. Brian Strampel was also great getting our financing all worked out, and helping with the warranty info. More
Great place to buy from If your looking for a travel trailer Rick Hand is the Man. Great service and very easy and helpful. Brain Strampel, Is great to deal with too. If your looking for a travel trailer Rick Hand is the Man. Great service and very easy and helpful. Brain Strampel, Is great to deal with too. More
New Travel Trailer, Great Salesman and So Excited I just picked up my brand new Winnebago Micro Minnie Travel Trailer yesterday at Fretz RV. After much consideration, lots of questions (my ?) and load I just picked up my brand new Winnebago Micro Minnie Travel Trailer yesterday at Fretz RV. After much consideration, lots of questions (my ?) and loads of looking, my salesman and I were able to find the perfect camper for me. It is everything I needed and wanted and then some. Now I’m ready to pack it up and hit the road. THANKS TO ALL THE STAFF at Fretz RV for “making my wish come true”. I really want to thank a very special salesman for all he did to get my camper and me together and ready for a wonderful camping season. Thanks Mike!! My experience with Fretz was a positive one even though it was pouring all day More










